Certified eSupport is an organization made up of talented engineers, certified instructors, trainers, Microsoft® Certified Professionals and Network Administrators with a focus in voice processing, speech recognition and enterprise-wide software solutions designed to meet the needs of the verticals we serve. Our specialties cater to the healthcare, legal and corporate verticals.

At Certified eSupport we utilize our talents to Partner with the top Value Added Resellers across North America to provide the best possible experience. Supporting this network of Resellers is all we do. This team approach and broad range of experience enables us to have more capacity to assist than any other support center.

With over 65 years of combined experience our organization is uniquely fit to provide our clients with the absolute best out-of-the-box experience possible.

About Us

Nuance, Philips, And Olympus Industry Experts

Our expertise is in digital dictation, transcription, speech recognition and enterprise solutions including but not limited to products and software from our premier vendors. If you are looking for the industry experts for Dragon Voice Recognition Software, Dragon Medical Practice Edition, Philips or Olympus Dictation or transcription Solutions – you have found them.

We take enormous pride in the knowledge and qualified skillset each of our team members possess. We are truly a solutions provider. Our services cover Support, Training, Customization, Consultation and Certification Preparation on several industry leading manufacturers.

Our Certifications

  • Microsoft Certified Solutions Expert (MCSE)
  • Microsoft Certification Professional (MCP)
  • CompTIA A+ (A+)
  • CompTIA Network+ (Network+)
  • CompTIA Healthcare IT Technician (Healthcare IT Technician)
  • HIPAA Masters Training
  • WestLaw
  • WestLaw Next
  • SpeechExec Enterprise 4.0
  • SpeechExec Enterprise 4.5
  • SpeechExec Enterprise 4.6
  • Dragon® Medical Practice Edition Trainer
  • Dragon® NaturallySpeaking Trainer
  • Dragon® Medical One Trainer

Connecting With Resellers

If you are working with one of our Reseller Partners we can quickly help you get the most out of your purchased solutions. If you have not bought these products yet, based on your needs we can recommend one of the top resellers to buy from.

Did you buy from someone outside our network? No problem! We will help you resolve your problems with Dragon Medical Practice Edition or other related product and suggest a Reseller from our network to help you with future technology investments.

We want our customers to have the best experience possible. The Certified eSupport team is unlike any other you will find in the industry. We specialize in providing solutions to our customers’ needs and focus on long term relationships.

Quite simply, you will not find another source that offers a team of elite technical managers that specializes in exceeding our client’s goals. Our expertise in the various voice processing products and vast experience in integration of Dragon® Medical Practice Edition and Dragon NaturallySpeaking on your network or bundled with voice solutions is unmatched.

Our Multi-lingual, friendly and efficient staff will is uniquely qualified to provide complete coverage for your technical needs.   We look forward to serving your company!

Thank you for giving us the opportunity to serve you. On behalf of all of us at Certified eSupport we would like to welcome you to our family!