Veteran-level experience

When it comes to technical support for dictation, transcription, and speech recognition solutions, we’ve seen quite a bit. Our team of experienced technicians has years of troubleshooting experience with software and hardware from industry leaders, including Nuance®, Philips®, and Olympus®. We’ve watched the technology change from tape, to digital, to cloud—and we’ve helped support and facilitate that change.

Click here to see a list of our certifications.

Certified eSupport logo office door

Time-saving solutions

Not only do we help you set up your new dictation software and hardware properly, but we do it with the kind of flexibility and grace not often found in an IT company. Following best practices for both IT and customer service, we provide the training, support, and guidance your office needs to launch a digital dictation workflow successfully—and to become comfortable with it.

 

Industry-specific support

Our team serves clients in a wide variety of computing environments, including Windows® and Mac®, standalone and enterprise, local and virtual. We often work in data-sensitive situations, assisting professionals that abide by confidentiality standards such as HIPAA and attorney-client privilege. One of our techs even got his security clearance, to support a well-known federal government agency.

Certified eSupport collaborates with distributors, resellers, and OEM vendors to bring you the best possible experience with your dictation solution. Whether you’re a doctor, attorney, police officer, government representative, or educator, we’ve got you covered.

Learn more about our areas of expertise.

 

Speak to a Certified eSupport sales representative

Our services cover all of your technical support, training, installation, and configuration needs for these solutions. Our multi-lingual, friendly, and efficient technicians are standing by to help you get started. Call us at 877-488-8280 to speak to a technical sales representative about your dictation project.

We look forward to working with you!

Our Certifications Include

  • Microsoft Certified Solutions Expert (MCSE)
  • Microsoft Certification Professional (MCP)
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Healthcare IT Technician
  • HIPAA Masters Training
  • WestLaw
  • WestLaw Next
  • SpeechExec Enterprise
  • Dragon® Medical Practice Edition Trainer
  • Dragon® NaturallySpeaking Trainer
  • Dragon® Medical One Trainer