I am in interested in writing software to work with the Olympus DSS Player Pro. How do I get a software development kit (SDK) to integrate 3rd party products with Olympus software?

Because the SDK software is considered sensitive software, Tokyo has instructed us the software is only available to customers who requires direct use of it. In order to determine which customer require use of the SDK, they will need to submit a request by email to Chris Kemmerer who will properly vet the customer for…

How do I turn on

There are two places to set notifications in the transcription module. First, go to Tools > Options.  In the Workflow tab, look for the section called ‘Notification’.  Here you can set the notification to be enabled for every new dictation and the interval for how often the person is notified.  Or you can set it…

How do I upgrade the firmware on my Olympus DM4 digital recorder?

You can update and verify the firmware on an Olympus DM-4 digital recorder by following the below steps. To update the firware version of the DM-4 or DM-2, do the following: 1. Download the update file from our FTP site: FTP:// User Name: prodealer Password: 4edist File Location: /eDist Download/Olympus/Firmware/DM2 and DM4 Firmware Update/v1.30/DM2_4_FWUPDATE_V130.exe 2.…

How do I manually register the Olympus DM1 Service

How to manually register the Olympus DM1 Service File


This set-up guide walks you through the process of manually registering the DM1Service.exe file.    The DM1Service is an Olympus program installed during the DSS Player Pro installation and set by default to start automatically during the PC boot up process.  The DM1 Service is used to identify the recorder. Illustrated screen shots have been included for your convenience.

STEP 1: Manually Registering the DM1Service.exe

1. On your PC, go to [Start] then [Run]

2. In the Run field, type [“C:Program FilesOlympusDeviceDetectorDM1Service –Service], then click [OK].

Go to Control Panel > Administrative Tools > Services

Double-click [DM1Service] in the Services screen and change the Startup type to Automatic.

5. Click [Start], then [OK].