Help, while installing the ODMS R6 software, I received an Unhandled Exception Error.

If you receive the following error while installing the Olympus Dictation Management System Release 6 software, packaged with the Olympus DS-7000 Digital Voice Recorder, you’ll need the ODMS R6.1Patch0002 to resolve the error. The patch can be downloaded from the eDist FTP Site. IMPORTANT: If the suggested resolution above did not resolve your issue, please…

Does Olympus DSS Player Pro Release 5 support thin clients?

Yes.  Olympus DSS Player Pro R5 does have thin client support.  At this time Olympus supports thin clients for Citrix and Terminal Service (RDP). Note: This is not to be confused with a thick or fat client. Definition: a computer heavily dependent on a server’s applications.  Generally the thin client does as little processing as possible and relies on accessing the…

Can Olympus DSS Player Pro Dictate Module 5 recognize a Sony DVR and automatically route dictations/recordings when I connect it to the computer?

No, Olympus DSS Player Pro Dictate Module r 5 does not recognize a Sony DVR in order to automatically route dictations when you connect it to your computer. You can however, import the files manually if they are in the acceptable format (.dss, .ds2, .wav, .wma & .mp3). Olympus DSS Player Pro Dictate Module r5…

Does the Olympus DSS Player Pro Release 5.0.13 work with the older DS-2300 Digital Voice Recorder?

Yes, the Olympus DSS Player Pro Release 5.0.13 supports the following Olympus Digital Voice Recorders. WS-200s/100 WS-210s/110 WS-331m/321m/311m WS-320m/310m/300m DS-30/40/50 DS-2300 DS-2400 DS-3300 DS-3400 DS-4000 DS-5000/5000iD IMPORTANT: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the product from) for support. If you do not have a…