Common DS-3300 FAQ’s

After about 10 minutes, the DS-3300 shuts off. What’s wrong?When the recorder is ON but idle for 10 minutes, it will switch to [Power Save] mode automatically. Pressing any button on the recorder will activate the recorder.What is the function of the [CUSTOM] button?In an unmodified DS-3300, the [CUSTOM] button is used to insert a…

During a firmware update, I lost power and now my DVR seems broken, how can I fix this?

If you are performing a firmware update on an Olympus digital voice recorder and experience an unexpected power-loss or computer failure, the digital voice recorder will appear broken.
The firmware update can communicate with the device even when the device has a firmware problem.  Run the firmware update again to fix the problem.
Verification Source: Digaulle Elhaje, Olympus Product Manager

Common DS-4000 FAQ’s

DS4000 FAQ’sHow much recording time is available in the DS-4000?The length of the potential recording time available in the DS-4000 is governed by the recording quality mode and the capacity of the xD-Picture Card media used. An SP (Standard Play) quality mode recording uses more memory than an LP (Long Play) quality mode recording because…

Help, my encryption password no longer works within the Olympus Dictation Management System (ODMS) R6 software.

A few users have informed me that they’ve setup a password to encrypt their audio files within the Olympus Dictation Management (ODMS) R6 software, which encrypted their audio files as designed.  However; they were unable to decrypt the files using the same password. This is a known issue with Olympus and they are working on…

Help, while installing the ODMS R6 software, I received an Unhandled Exception Error.

If you receive the following error while installing the Olympus Dictation Management System Release 6 software, packaged with the Olympus DS-7000 Digital Voice Recorder, you’ll need the ODMS R6.1Patch0002 to resolve the error. The patch can be downloaded from the eDist FTP Site. IMPORTANT: If the suggested resolution above did not resolve your issue, please…

Does Olympus DSS Player Pro Release 5 support thin clients?

Yes.  Olympus DSS Player Pro R5 does have thin client support.  At this time Olympus supports thin clients for Citrix and Terminal Service (RDP). Note: This is not to be confused with a thick or fat client. Definition: a computer heavily dependent on a server’s applications.  Generally the thin client does as little processing as possible and relies on accessing the…