Why am I not able to see dictations using the Olympus DSS Player Pro Transcription Module r 5 on a shared folder?

Currently there are 3 known causes for this issue, assuming the software is properly pointed to the folder. Incompatible file format, insufficient permissions and sometimes a file will not be recognized that was created/formatted by Philips or other brands. The most common issue, that causes dictations to not be visible on the Olympus DSS Player…