Synopsis: I have a group of users, using the Philips SpeechMike with Barcode readers. They are supposed to scan 3 barcodes then dictate, then press EOL to finish the audio file.The problem : The users can’t seem to remember to press EOL to finish the dictation. They then start scanning new barcodes which are placed…
Synopsis: I’ve configured to Philips SpeechExec Pro v7 Transcription Module to automatically sync with Outlook to import all .dss & .ds2 files. Question: Is there a way to automatically add the imported files from my Inbox into the recognition que. class=MsoPlainText> Answer: Unfortunately, NO. At this point, it is not possible to add ALL audio files to the speech recognition que. …
When using a Philips SpeechMike, a popular command to program is the ‘Next Variable’ or ‘Next Feild’ command. This is a fairly simple configuration because the ‘Next Variable’ command has a built-in hotkey within Dragon. The ‘Previous Variable’ or ‘Previous Field’ is another popular command that Dragon users use while working with Templates. The problem…
If you are experiencing an issue with your Philips SmarKey, the first thing we need to know, is the SmartKey physically broken? If yes, CLICK HERE for instructions on getting it replaced. If the key is not physically broken but you’re still having issues, in most cases, we can diagnose the issue by checking the LED light…
Question: My Dictation Properties and/or Change Dictation State dialog box is too small, how do I make it bigger?If you are unable to make changes to the Dictation Properties and/or Change Dictation State because the dialog box is too small, it’s most likely a result of your screen resolution being too high (1920 X 1080).To…
In general, if a Philips Digital Pocket Memo is locked up, removing the batteries for thirty minutes may reset it (soft reset). The Philips support group in Vienna suggests removing the batteries overnight in stubborn cases. At that point, you should be able to update the firmware (if needed) or perform a reset (through the…
For security reasons, there is only one option. The unit needs to be sent to Philips for a factory reset. All US customers can send their devices to: Steve KemblePhilips Speech Processing 13560 Morris RoadSuite 1400Alpharetta, GA 30004 Please use a shipping method that provides tracking information. Verification Source: In-house testing Test Date: 3.19.12
Question: I’ve installed the Philips SpeechExec Pro Dictate & Transcribe software on my PC, however; it will not open. What’s the deal?Answer: Currently, Philips has a known issue if you’re running Trend Micro anti-virus software, where Trend Micro is blocking SpeechExec from opening. The following folders need to be added to the exclusion list in…
Synopsis: I have the Philips SpeechExec Pro Transcribe installed on a computer running Windows XP. When I attempt to launch the program and it doesn’t open, what should I try? Try the following the solutions to resolve this issue. SOLUTION 1: Make sure the program is not set to launch in compatibility mode. 1.…
Question: When I attempt to open my Philips SpeechExec Pro v4 software, I recieve ‘CLR Error 80004005 The program will now terminate’. How do I fix this?SpeechExec 4.X is working fine, all of the sudden user tries to launch application and receives following message: Correct