Question: Is it recommended to format the memory card after a firmware update? Yes, firmware updates generally mean feature changes and therefore formatting of the memory card is good practice. The RDM cannot do the formatting process. Verification Source: Rick Maxwell, Philips Product Manager
Yes, that is correct, the files are decrypted once they are received by the mobile server. NOTE: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the product from) for support. If you do not have a dealer, let us be your partner. We offer affordable, annual…
Yes, with Philips SpeechExec Pro v7.1, the Philips LFH-9600 Digital Pocket Memo uses Rijndael, commonly referred to as AES with a cipher length of 256bit. AES is an approved security function applicable to FIPS 140-2. The National Institute of Standards and Technologies (NIST) has approved the Federal Processing Standard (FIPS) for the Advanced Encryption Standard, FIPS-197…
No, the Philips SpeechExec Professional software does not support Citrix, Windows Terminal Services (WTS), or thin clients. Only the Philips SpeechExec Enterprise software supports these deployments/platforms. Verification Source: Jackie Warren, Philips Technical Support
Question: I’m trying to import a Philips Device Control Center profile. I’ve configured the SpeechMike to use the trigger as the ‘Press-to-Talk’ feature in Dragon rather than it’s default of ‘Left mouse click’. When I import the profile to another computer, I recieve an error message:(hexadecimal value 0x04. is an invalid character. Line 1, position…
How to view delivery information for a file within Philips SE Pro Transcribe/Dictate v7 WALKTHROUGH GUIDE #360 This ‘How to’ guide will walk you through the process of viewing the delivery information for a file within the Philips SpeechExec Version 7. Delivery information is only available after you have sent a file via email or…
When issues arise within the Philips SpeechExec Pro software, a log of the issue will automatically be created. To view the logging folder:1. Go to Start > Run > type… %appdata%2. Press Enter3. Go to Philips Speech > SpeechExec > Logging. Verification Source: In-House Testing
Question: How do you mark a job as priority on the pro line of digital pocket memos?When you completed your recording on a Philips LFH-9500 or LFH-9600 Digital Pocket Memo, press the EOL button twice to mark the job as STAT.Verification Source: Philips Product Manager, Rob Johnson.
There are several ways to rename an audio file within the Philips SpeechExec Pro Dictate software, the fastest method is to select the audio file you wish to rename; right-click and select [Rename]. Verification Source: In-house testing Test Date: 2.13.12
Question: How is the playback volume controlled? The playback volume is controlled during playback using the [+] (plus) and [-] (minus) buttons on the VOL rocker switch on the right side of the DS-2200. Pressing [+] increases the playback volume. Pressing [-] reduces the playback volume.Verification Source: Olympus Website