We created Certified eSupport University to provide solutions for improving patient and client documentation, as well as building effective healthcare, legal, and business workflows.

As leaders in the dictation, transcription, speech recognition, and documentation workflow communities, we’re happy to share all the resources and knowledge we’ve gained over the years with you. Naturally, we hope you will find us a valuable source for any implementation, workflow, or architecture needs you might have.

To that end, consider the various departments within CES University—the blog, the knowledgebase, and so on—as a measure of our expertise. We encourage you to take full advantage of the information contained therein, because CESU reflects all that we’ve learned in our decades of combined experience.

Feel free to peruse the stacks often, to learn more about the products you depend on and the methods you employ in your daily workflow. As you are discovering what will work best in your environment, and investing in new solutions, please don’t hesitate to consult us for any installation, training, configuration, and troubleshooting opportunities.

Blog

The CESU blog is where you’ll find long-form guides on a variety of topics. It’s here that we develop concepts and explore how best to implement a particular solution. We’ll also talk at length about a new software release, compare different applications, or gather many strategies into a larger, cohesive picture. In addition, blog posts tend to have lots of helpful links in them to related resources within CESU. We post to the blog on a regular basis, so with each visit, you can discover a new feature, obtain version-specific information, or read one of our detailed overviews.

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CES Blog

We post to the blog on a regular basis, so with each visit, you can discover a new feature, obtain version-specific information, or read one of our detailed overviews.

Tech Tips

Our tech tips provide—but are not limited to—step-by-step instructions on how to do something with a piece of software or hardware, pictures included. The idea is that you can accomplish an easy task, address a known issue, or find news related to a specific aspect of a product.

We love to create tech tips for easy-to-explain procedures—so think “short form,” rather than “admin guide” or “user manual.” You’ll likely see us linking to these articles from our blog posts, so you can learn about a feature and then learn how to enable or configure it.

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