Assist Me was created to address the increasing demand from our clients for single-user implementation and technical support.
This package includes a one-hour block of time for almost anything you need related to the solutions we support. We think it’s perfect for simple installations paired with a short training, or advanced configuration of an installed solution.
Assist Me covers all supported software or hardware installation and setup, customization, training, or technical support—excluding enterprise solutions and virtual environments. You may customize your services and apportion the time as needed. Please note that we bill all sessions in 15-minute increments, and that all services are performed using remote help desk support software.