Need an upgrade

Get More Service

If you’ve already purchased either our Assist Me, Support Me, or Train Me solutions, and need further support, training, installation, or optimization, we’ve got you covered.

Our upgraded solutions help you learn more about your speech software and hardware, extend support to an additional team member, or set up solutions on a new workstation.

How Does It Work?

If you purchased any of the solutions on the left side of the table, you are eligible to purchase the corresponding solution on the right at a discount! Below the table, you’ll find descriptions of the solutions that you can upgrade to.

ORIGINAL SOLUTION UPGRADED SOLUTION UPGRADE PRICE
Assist Me Support Me $99
Assist Me Train Me $299
Assist Me Productivity Package $499
Support Me Train Me $199
Support Me Productivity Package $399
Train Me Productivity Package $199

Support Me Upgrade

  • (1) One year of technical product support
  • (1) One hour of personalized service
  • Excludes enterprise solutions

With a Support Me, we provide one of your team members with help desk support for a full year. In addition to technical support, the Support Me includes one hour of almost anything you need, including installation, configuration, or training.

Train Me Upgrade

  • (3) Three personalized 1:1 training sessions
  • Certified Training Assurance
  • (1) One year of technical product support
  • (1) One hour of personalized service
  • Includes enterprise solutions

Proper training is one of the most important services an organization can invest in. Not only does it boost your adoption rates, but it also enables you to effectively and efficiently use your new solution.

Our trainings are scheduled to increment from basic to advanced over three sessions. Once they are completed, we also offer you a Certified Training Assurance, guaranteeing your satisfaction.

Productivity Package Upgrade

  • Installation and configuration
  • (3) Three personalized 1:1 training sessions
  • Certified Training Assurance
  • (1) One year of technical product support
  • (1) One hour of personalized service
  • PC optimization
  • Includes enterprise solutions

The Productivity Package is designed to maximize your productivity and ensure a strong return on your investment. This full-service solution provides the highest levels of assistance, training, optimization, and technical support.

Have Questions?

If you need more information about upgrades in general, or aren't sure which service to purchase, we'd love to help you. You can reach out to us via email, phone, or live chat.

Phone: 877-488-8280

Email: [email protected]

Live Chat: Click Here