When using Dragon Naturally Speaking, a generic unexpected exception c0000005 error might occur. This is a generic error message, but in some situations, the Digital Persona Fingerprint Reader Agent module program by Microsoft can cause this error.

To determine if this applications is installed, look for the following directory or process:

  • C:Program FilesDigitalPersona
  • DPAgnt.exe
  • Look in the system tray for the DigitalPersona icon to see if it is running

This issue has been reported to occur when creating a new command.

If this error occurs, try disabling/uninstalling the Digital Persona software.

Source:  Nuance ISupport