Olympus Foot Switch Configuration Tool Reverts to Keyboard Mode

 

My Olympus Foot Switch Doesn’t Work

The H-series Olympus® foot switches are specifically made to work with non-Olympus software. But, they should also work with Olympus software.

The current Foot Switch Configuration Tool has a known issue that prevents you from using the H-series foot switches with both Olympus and non-Olympus software. We’re going to show you how to fix that.

Environment

  • Windows® Vista, 7, 8, 8.1
  • Mac® OS X 10.5 – 10.10
  • Olympus Foot Switch Configuration Tool v1.0.0
  • Olympus foot switch models: RS27H, RS28H, or RS31H

To check which version of the tool you’re running, open the program and go to Help > About Foot Switch Configuration Tool.

Olympus Foot Switch Configuration Tool version window

 

Steps To Reproduce

  1. Open the Foot Switch Configuration Tool and set it to the default template.
    Olympus Foot Switch Configuration Tool - Setting the foot switch to Keyboard Mode
  2. Choose “Keyboard Mode” and click [Apply to Foot Switch]. Then click the [Close] button.
  3. Use the foot switch in a 3rd party application.
  4. Open the Foot Switch Configuration Tool and change it to “Olympus Mode.” Click [Apply to Foot Switch] and then [Close].
    Olympus Foot Switch Configuration Tool - Setting the foot switch back to Olympus Mode
  5. Try to use the foot switch in the Olympus Transcription Module. It will not work.

If you were to open the Foot Switch Configuration Tool after step 4 above, you would see that it has reverted back to “Keyboard Mode,” which is keeping the foot switch from working in your Olympus software.

 

Resolution

We’re going to create a new template, which will allow us to use the Olympus software again.

  1. Open the Foot Switch Configuration Tool.
  2. Click File > New Template.
    Olympus Foot Switch Configuration Tool - How to create a new template
  3. When the “Save As” window opens, give it the name “Olympus Template” and click the [Save] button.
    Olympus Foot Switch Configuration Tool - Save a new template
  4. The screen should now indicate you’re on the “Olympus Template.” Choose “Olympus Mode,” click [Apply to Foot Switch], and then click [Close].Olympus Foot Switch Configuration Tool - Switch to Olympus mode
  5. You will be prompted to save. Click [Yes].
    Olympus Foot Switch Configuration Tool - Save changes to Olympus template
  6. Now unplug the foot switch, and then plug it back in. Do not open the Foot Switch Configuration Tool.
  7. Open the Olympus Transcription Module and use your foot switch.

 

Using Non-Olympus Applications

When you need to use the foot switch in a 3rd party application again:

  1. Open the Foot Switch Configuration Tool.
  2. Select the default template. If it asks you if you want to transfer the settings, click [Yes].
    Olympus Foot Switch Configuration Tool - Switch to Keyboard Mode for 3rd party software
  3. Click [Apply to Foot Switch] and then [Close].

 

Verification Source and Date

In-house testing, verified by Olympus – April 2016

Need Help With Olympus Foot Switches?

Let our experienced technicians assist you

If you’re trying to implement a new AS-7000 transcription kit, or need help using an H-series Olympus foot switch in a 3rd party application, we’re here for you. We can install and configure your software and hardware, provide training, and serve as your Olympus help desk. Click the button below for more details.