Question: Why are some of my 9600 files getting corrupted or clipped?When recording a dictation in QP mode, in rare cases, some parts of the dictation file are damaged . (DS2 file clipping).Facts: This issue only occurs in Quality Play (QP) mode of a 9600 / 9620 device with installed firmware 1.00b002 The data in…Details
Will the Philips LFH-0898 Digital Voice Tracer work with the Philips LFH-7177 or LFH-7277 Transcription Kits?
The Philips LFH7177 and LFH7277 Transcription Kits support playback of DS2/DSS/WAV/WMA & MPE file formats so it will playback audio files recorded on a LFH0898 Digital Voice Tracer, however; you will have to manually import the audio files into the software and it will not automatically download files from a Digital Voice Tracer. If you…Details
On some occasions, a user receives an error message when trying to open up a Dragon roaming user profile. The roaming user local directory cannot be on a network drive: It means that your system tried to create a local copy of the master roaming user in a location that may not be accessible to…Details
Question: Which DAISY file formats are supported on the Olympus DM-4?
As of September 29, 2010, DAISY 2.0 is the supported file format. The goal is the support DAISY 3.0 by March of 2011.
Verification Source: Jennika Flothmeier, Olympus Product Specialist
Yes, the Olympus RS-27 foot pedal is compatible with the Olympus Dictation Management System Transcription Module Release 6. Our testing confirmed that the RS-28 & RS-31 are also fully compatible with ODMS Transcription Module R6 (AS-7000). NOTE: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the…Details
When recording a dictation in QP mode, in rare cases, some parts of the dictation file are damaged . (DS2 file clipping).Facts: This issue only occurs in Quality Play (QP) mode of a 9600 / 9620 device with installed firmware 1.00b002 The data in some sections of the affected dictation recording is corrupt and this…Details
Yes, Philips’s hardware (Digital Pocket Memos) & software (SpeechExec Dictate) are both backwards compatible so the recorder and software packaged with the Philips 9397 Starter Kit will work with the older 9360 Digital Pocket Memos.Philips LFH-9397 Digital Starter Kit package contents: SpeechExec Starter Kit software (includes both SpeechExec Dictate & SpeechExec Transcribe) Smart Key (green…Details
Why do I receive the following error when I attempt to launch Dragon NaturallySpeaking 10 on Windows 7: “A serious error occurred while initializing the NaturallySpeaking speech engine. Please try reinstalling to correct this problem.”?
This error may appear when Dragon NaturallySpeaking 10 is installed on Windows 7 andCompatibility Mode” is enabled on the Dragon NaturallySpeaking executable file. Follow the steps below to launch Dragon NaturallySpeaking 10 on a Windows 7 computer. Step 1 Kill All Dragon Processes Running 1. Open the Task Manager by right-clicking on the…Details
Using Recorders With DSS Player Pro R5 Which digital voice recorders are supported by the Olympus DSS Player Pro Release 5 software, you ask? As of October 2010, the following Olympus digital voice recorders can be used with the DSS Player Pro Release 5 software: DS-5000/iD DS-4000 DS-3400 DS-3300 DS-2400 DS-2300 DS-30/40/50 DR-1000/2000 WS-300M /…Details
Question: Will an Olympus RS-27 Foot Pedal work with the software packaged with the Olympus AS-2000 Transcription Kit?No, The Olympus AS-2000 Transcription Kits were packaged with Olympus DSS Player 2002 and an RS-23 Foot pedal. Olympus’s general rule is: Newer hardware is not supported by older software. In the case, an RS-27 will not be…Details