Why do I keep running into the error: “Error while unpacking program, Code 2. Please report to author

Problem: When launching or installing a Nuance Desktop product on a Windows Vista Operating System, the following error may appear: Error while unpacking program, Code 2. Please report to author Cause: Microsoft released a new security update for Windows Vista on July 11, 2011 (KB2533623) that has caused problems with certain software.  Problems that may occur…

Details

Why are my visual notification for dictations not working in my SpeechExec Pro Transcribe version 5.0 Build 422. Windows XP SP2?

If a new dictation arrives in the Inbox folder of the transcriptionist, the visual notifications are not displayed, although configured properly.On clean installations of SpeechExec Pro Transcribe Version 5.0 Build 422 this is not a problem, only upgraded installations suffer this anomaly.Solution / Target to solution:Delete thelocal_preferences” file at … C:Documents and Settings<USERNAME>Application DataPhilips SpeechSpeechExecLocalPrefsSource:…

Details

Will the Philips LFH-0898 Digital Voice Tracer work with the Philips LFH-7177 or LFH-7277 Transcription Kits?

The Philips LFH7177 and LFH7277 Transcription Kits support playback of DS2/DSS/WAV/WMA & MPE file formats so it will playback audio files recorded on a LFH0898 Digital Voice Tracer, however; you will have to manually import the audio files into the software and it will not automatically download files from a Digital Voice Tracer.  If you…

Details