Yes, the Olympus RS-27 foot pedal is compatible with the Olympus Dictation Management System Transcription Module Release 6. Our testing confirmed that the RS-28 & RS-31 are also fully compatible with ODMS Transcription Module R6 (AS-7000). NOTE: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the…Details
When recording a dictation in QP mode, in rare cases, some parts of the dictation file are damaged . (DS2 file clipping).Facts: This issue only occurs in Quality Play (QP) mode of a 9600 / 9620 device with installed firmware 1.00b002 The data in some sections of the affected dictation recording is corrupt and this…Details
Yes, Philips’s hardware (Digital Pocket Memos) & software (SpeechExec Dictate) are both backwards compatible so the recorder and software packaged with the Philips 9397 Starter Kit will work with the older 9360 Digital Pocket Memos.Philips LFH-9397 Digital Starter Kit package contents: SpeechExec Starter Kit software (includes both SpeechExec Dictate & SpeechExec Transcribe) Smart Key (green…Details
The Dragon AutoTranscribe Folder Agent cannot have the output directory in a subfolder of the input directory or vice versa. It will give the errorInvalid argument passed to method. Ensure that the input and output directories are separate and not a subfolder of one another. Incorrect input/output directory setup: Correct input/out directory setup: …Details
Question: Which Olympus recorders are compatible with Windows 64bit Operating Systems?
As of September 29, 2009, the following Olympus digital voice recorders are compatible with Windows 64bit Operating Systems:
Verification Source: Diagaulle Elhaje, Olympus Product Manager
Question: Will an Olympus RS-27 Foot Pedal work with the software packaged with the Olympus AS-2000 Transcription Kit?No, The Olympus AS-2000 Transcription Kits were packaged with Olympus DSS Player 2002 and an RS-23 Foot pedal. Olympus’s general rule is: Newer hardware is not supported by older software. In the case, an RS-27 will not be…Details
Why do I get an error stating, ‘An audio device cannot be found’ when using my SpeechMike with the Win 7 Sound Recorder?
Question: Why do I get an error stating, ‘An audio device cannot be found’ when using my SpeechMike with the Win 7 Sound Recorder? Answer: This issue is caused by the fact that Windows 7 does not query the device firmware on the SpeechMike II for supported recording sample rates each time the device is…Details
Why does Philips require the groups being Global, rather than our standard Domain Local within SpeechExec Enterprise v4.1?
As stated in the Philips SpeechExec Enterprise Workbook for Administrators 4.1 “..When creating a group that is required for SpeechExec Enterprise, make sure it hasGlobal scope to avoid incompatibility issues..” AD groups created by SpeechExec Enterprise Manager always haveGlobal scope and wouldn’t be compatible toDomain local orUniversal groups. If for some reason you need your groups…Details
Problem: When you start Dragon, whilst loading the profile you get the following error: Microsoft Visual C++ Runtime Library“Runtime Error!Program C:Program … This application has requested the Runtime to terminate it in an unusual way.Please contact the application’s support team for more information. Solution: Fix your corrupted profile This fix can help troubleshoot problems with…Details
1. DSSPro 256-bit Encryption Support With the DS-5000, it is now possible to set the 256-but encryption function for audio files. To do so, you will need to update the DS-5000 firmware to a version that supports the 256-bit encryption function. The Olympus DS5000 Firmware v1.07 and now available through the eDist FTP site. In…Details