Will my Olympus RS-27 foot pedal work with the Olympus AS-7000 Transcription Module?

Yes, the Olympus RS-27 foot pedal is compatible with the Olympus Dictation Management System Transcription Module Release 6. Our testing confirmed that the RS-28 & RS-31 are also fully compatible with ODMS Transcription Module R6 (AS-7000). NOTE: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the…

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Will the Philips LFH-9397 Digital Starter Kit work with my Philips 9360 Digital Pocket Memo?

Yes, Philips’s hardware (Digital Pocket Memos) & software (SpeechExec Dictate) are both backwards compatible so the recorder and software packaged with the Philips 9397 Starter Kit will work with the older 9360 Digital Pocket Memos.Philips LFH-9397 Digital Starter Kit package contents: SpeechExec Starter Kit software (includes both SpeechExec Dictate & SpeechExec Transcribe) Smart Key (green…

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Why do I get an error stating, ‘An audio device cannot be found’ when using my SpeechMike with the Win 7 Sound Recorder?

Question:  Why do I get an error stating, ‘An audio device cannot be found’ when using my SpeechMike with the Win 7 Sound Recorder? Answer:  This issue is caused by the fact that Windows 7 does not query the device firmware on the SpeechMike II for supported recording sample rates each time the device is…

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Why does Philips require the groups being Global, rather than our standard Domain Local within SpeechExec Enterprise v4.1?

As stated in the Philips SpeechExec Enterprise Workbook for Administrators 4.1 “..When creating a group that is required for SpeechExec Enterprise, make sure it hasGlobal scope to avoid incompatibility issues..”   AD groups created by SpeechExec Enterprise Manager always haveGlobal scope and wouldn’t be compatible toDomain local orUniversal groups.  If for some reason you need your groups…

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When starting Dragon, I recieve a Runtime Error

Problem: When you start Dragon, whilst loading the profile you get the following error: Microsoft Visual C++ Runtime Library“Runtime Error!Program C:Program … This application has requested the Runtime to terminate it in an unusual way.Please contact the application’s support team for more information. Solution: Fix your corrupted profile This fix can help troubleshoot problems with…

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What’s new in the recent firmware v1.20 update for the Olympus DM2 & DM4 digital voice recorder?

1. DSSPro 256-bit Encryption Support With the DS-5000, it is now possible to set the 256-but encryption function for audio files.  To do so, you will need to update the DS-5000 firmware to a version that supports the 256-bit encryption function.  The Olympus DS5000 Firmware v1.07 and now available through the eDist FTP site. In…

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