Why am I not able to see dictations using the Olympus DSS Player Pro Transcription Module r 5 on a shared folder?

Currently there are 3 known causes for this issue, assuming the software is properly pointed to the folder. Incompatible file format, insufficient permissions and sometimes a file will not be recognized that was created/formatted by Philips or other brands. The most common issue, that causes dictations to not be visible on the Olympus DSS Player…

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How to Fix the HOOKERR_NONOTIFYWINDOW Error in Dragon Medical 10.1

Fixing the Dragon “Hook Error” Adobe® Acrobat Reader X has been causing Dragon® Medical 10.1 and 11 to display the following error message: “COM returned an unexpected error code: Details are HOOKERR_NONOTIFYWINDOW” This message is caused by a conflict with Acrobat Reader X.  To fix this issue. you have two options: 1. Uninstall Adobe Acrobat…

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When trying to open my user profile in Dragon NaturallySpeaking, the user profile will not open and an SDAPI error appears. Why?

Question:  When trying to open my user profile in Dragon NaturallySpeaking, the user profile will not open and an SDAPI error appears.  Why? Answer: Restoring a good copy of the user’s speech files will often resolve this issue. Cause: The user cannot load due to Speech File corruption. The Speech File corruption can be caused…

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