Olympus has recently (May 2011) released a firmware update for their DM-2 & DM-4 digital voice recorders. Below is a list of the improvements of this new release. 1. Support the functions of USB microphone or Speaker. 2. Supports the function to register the voice keywords for the schedule. 3. Supports the function to register…
DetailsAs of April 11, 2011, the Olympus Professional line of digital voice recorders, are compatible with the following Mac operating systems: OS: 10.3.9/10.4/10.5 CPU: PowerPC G3/Intel Core Solo/Duo RAM: 256MB or more Display: 1024 x 768 pixels or more NOTE: At this time, Olympus does not support Macs running the default Kernel Platform of 64-bit (i.e.…
DetailsSynopsis: When downloading files from a Philips LFH-9600 Digital Pocket Memo into the Philips SpeechExec Pro software, the following error occurs when tring to playback or transcribe the audio file:An internal error occured (SmAudio control).”
Question: What can I do to correct this issue?
Answer: There are several factors that can cause this error. Follow the steps below to fix the issue and prevent it from happening again.
To Play the File in Question
1. Upload the audio file back onto the Philips Digital Pocket Memo. Once the file is back onto the device, press the EOL (End of Letter) button then download the file back into the Philips SpeechExec Pro software.
To Prevent This Type of Error From Occuring Again
1. If you are sending files to another person or working in an Author/Typist scenario, make sure that both the SpeechExec Pro Dictate & SpeechExec Pro Transcribe are the same Version & Build.
2. Make sure that the SpeechExec Pro Dictate software sets the proper ‘State’ upon download. To do this, go to Settings > DPM/DT Configuration > Downloaded Dictations > Set Transcription Pending state for all DPM files.
Following these steps will ensure that you have configured the software properly.
Verification Source: In-house testing
Cause: The user cannot load due to Speech File corruption. The Speech File corruption can be caused by a number of things, including aggressive anti-virus software settings, power surges occurring as Dragon saves the speech files or low memory resources. Solution: Restoring the user files often resolves this issue. There are two methods for restoring…
DetailsQuestion: When attempting to run Release 5 software, an unexpected error occurs. What do I do to get more information? Answer: When you get the following error: Put on logging using the prolog tool. It is located under program filesOlympusDSSPlayerPro. Look for the file DSSProLogTool.exe and run it. Click a check mark on all just…
DetailsQuestion: What operating systems support the DS-2200? The DS-2200 is supported by Windows® 98, Windows 98SE, Windows ME, Windows 2000 Professional, Windows XP Professional, and Windows XP Home Edition. The DS-2200 is not compatible with Windows XP Professional x64 Edition and Windows Vista(tm). The DS-2200 is supported on Macintosh(tm) computers by Mac(tm) OS 9 versions…
DetailsSynopsis: I’ve programmed my Philips SpeechMike to navigate through my templates in Dragon NaturallySpeaking. When I press the Fast Forward button, it will go to the Next Field but then it turns off my micrphone.Issue: Philips has assigned specific functionality to some of the button on the Philips SpeechMike.Resolution: We will need to reconfigure the button…
DetailsRestoring a good copy of the user’s speech files will often resolve this issue. Cause: The user cannot load due to Speech File corruption. The Speech File corruption can be caused by a number of things, including aggressive anti-virus software settings, power surges occurring as Dragon saves the speech files or low memory resources. Solution:…
DetailsThe Limiters and Compressors can selectively apply enhancements to reduce clipping and improve sound recording. These enhancements are automatically applied when using the automatic sound levels, so setting the levels manually gives you more control over the final recording quality. Limiters and compressors can be adjusted using the Rec Level menu option in the Manual Rec Level settings. Limiter 1/Compressor 1 – Select these settings to contrast…
DetailsBoth the Olympus DS2400 digital voice recorder and AS2400 Transcription kit are packaged with the Olympus DSS Player Standard software.
Verification Source: In-house testing