Question: When attempting to run Release 5 software, an unexpected error occurs. What do I do to get more information? Answer: When you get the following error: Put on logging using the prolog tool. It is located under program filesOlympusDSSPlayerPro. Look for the file DSSProLogTool.exe and run it. Click a check mark on all just…
DetailsQuestion: What operating systems support the DS-2200? The DS-2200 is supported by Windows® 98, Windows 98SE, Windows ME, Windows 2000 Professional, Windows XP Professional, and Windows XP Home Edition. The DS-2200 is not compatible with Windows XP Professional x64 Edition and Windows Vista(tm). The DS-2200 is supported on Macintosh(tm) computers by Mac(tm) OS 9 versions…
DetailsSynopsis: I’ve programmed my Philips SpeechMike to navigate through my templates in Dragon NaturallySpeaking. When I press the Fast Forward button, it will go to the Next Field but then it turns off my micrphone.Issue: Philips has assigned specific functionality to some of the button on the Philips SpeechMike.Resolution: We will need to reconfigure the button…
DetailsRestoring a good copy of the user’s speech files will often resolve this issue. Cause: The user cannot load due to Speech File corruption. The Speech File corruption can be caused by a number of things, including aggressive anti-virus software settings, power surges occurring as Dragon saves the speech files or low memory resources. Solution:…
DetailsThe Limiters and Compressors can selectively apply enhancements to reduce clipping and improve sound recording. These enhancements are automatically applied when using the automatic sound levels, so setting the levels manually gives you more control over the final recording quality. Limiters and compressors can be adjusted using the Rec Level menu option in the Manual Rec Level settings. Limiter 1/Compressor 1 – Select these settings to contrast…
DetailsBoth the Olympus DS2400 digital voice recorder and AS2400 Transcription kit are packaged with the Olympus DSS Player Standard software.
Verification Source: In-house testing
Cause: The user cannot load due to Speech File corruption. The Speech File corruption can be caused by a number of things, including aggressive anti-virus software settings, power surges occurring as Dragon saves the speech files or low memory resources. Solution: Restoring the user files often resolves this issue. There are two methods for restoring…
DetailsThere may be a situation in which you try to install a program and the installation wizard gives you the following error: ‘Font Arial does not support style regular’.> This can happen when your computer either cannot find the font the installation wizard needs or the font is corrupted.> A good way to test this…
DetailsQuestion: When trying to open my user profile in Dragon NaturallySpeaking, the user profile will not open and an SDAPI error appears. Why? Answer: Restoring a good copy of the user’s speech files will often resolve this issue. Cause: The user cannot load due to Speech File corruption. The Speech File corruption can be caused…
DetailsThis is caused by another device detector running on your computer. You will need to stop this process before continuing with the Olympus DSS Player Pro installation. Go to your Task Manager and stop all processes that have device detector in the name. You may have to expand the columns to see the full names. …
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