1. DSSPro 256-bit Encryption Support With the DS-5000, it is now possible to set the 256-but encryption function for audio files. To do so, you will need to update the DS-5000 firmware to a version that supports the 256-bit encryption function. The Olympus DS5000 Firmware v1.07 and now available through the eDist FTP site. In…Details
When trying to enable the speech recognition in Philips SpeechExec Version 7. It was asking for a serial/license number. The disk only came with one license number, and that one did not work. I thought I would try the Dragon serial number and that did not work either. What number should we be putting in?
There is a specific license supplied by Philips for speech recognition in SpeechExec Pro Version 7. There have been some issues with SpeechExec speech recognition licenses not shipping with some versions of SE Pro 7. If you find that you purchased an SR skew and did not receive a speech recognition license, contact your EDist…Details
When trying to open my user profile in Dragon NaturallySpeaking, the user profile will not open and a signal processing error appears. Why?
Restoring a good copy of the user’s speech files will often resolve this issue. Cause: The user cannot load due to Speech File corruption. The Speech File corruption can be caused by a number of things, including aggressive anti-virus software settings, power surges occurring as Dragon saves the speech files or low memory resources. Solution:…Details
Olympus has recently (May 2011) released a firmware update for their DM-2 & DM-4 digital voice recorders. Below is a list of the improvements of this new release. 1. Support the functions of USB microphone or Speaker. 2. Supports the function to register the voice keywords for the schedule. 3. Supports the function to register…Details
As of April 11, 2011, the Olympus Professional line of digital voice recorders, are compatible with the following Mac operating systems: OS: 10.3.9/10.4/10.5 CPU: PowerPC G3/Intel Core Solo/Duo RAM: 256MB or more Display: 1024 x 768 pixels or more NOTE: At this time, Olympus does not support Macs running the default Kernel Platform of 64-bit (i.e.…Details
When trying to play an audio file, I receive the following error: “An internal error occured (SmAudio control).”
Synopsis: When downloading files from a Philips LFH-9600 Digital Pocket Memo into the Philips SpeechExec Pro software, the following error occurs when tring to playback or transcribe the audio file:An internal error occured (SmAudio control).”
Question: What can I do to correct this issue?
Answer: There are several factors that can cause this error. Follow the steps below to fix the issue and prevent it from happening again.
To Play the File in Question
1. Upload the audio file back onto the Philips Digital Pocket Memo. Once the file is back onto the device, press the EOL (End of Letter) button then download the file back into the Philips SpeechExec Pro software.
To Prevent This Type of Error From Occuring Again
1. If you are sending files to another person or working in an Author/Typist scenario, make sure that both the SpeechExec Pro Dictate & SpeechExec Pro Transcribe are the same Version & Build.
2. Make sure that the SpeechExec Pro Dictate software sets the proper ‘State’ upon download. To do this, go to Settings > DPM/DT Configuration > Downloaded Dictations > Set Transcription Pending state for all DPM files.
Following these steps will ensure that you have configured the software properly.
Verification Source: In-house testing
The Olympus LS-11 digital voice recorder can use up to a 32GB SD card.
Verification Source: Olympus Product Manager
Effective January 1, 2012 the following accessory ranges will have changes to their warranty. The new warranty period will take effect on products sold from January 1, 2012 onwards. As stated in our warranty terms all warranty repair needs to be proven by the original invoice with the product Serial Number on it. Warranty Changes…Details
The System Configuration Program and License Manager are server-side applications designed to be used alongside ODMS in a Workgroup Mode environment. Both applications can offer the Administrator a vast array of functions to allow them to manage and configure their ODMS environment in the following ways: • Centrally manage user and group settings. • Lock…Details
All of the Philips Digital Pocket Memos listed below are covered by a 1 year warranty. Some dealers provide extended warranties for the LFH-9600 & LFH-0955 devices. DPMs covered: LFH-9370 LFH-9375 LFH-9380 LFH-9500 LFH-9600 LFH-9610 LFH-9620 LFH-9630 Note: Not all of the models listed above are available in North America. Contact your dealer to see…Details