As of April 11, 2011, the Olympus Professional line of digital voice recorders, are compatible with the following Mac operating systems: OS: 10.3.9/10.4/10.5 CPU: PowerPC G3/Intel Core Solo/Duo RAM: 256MB or more Display: 1024 x 768 pixels or more NOTE: At this time, Olympus does not support Macs running the default Kernel Platform of 64-bit (i.e.…Details
When trying to play an audio file, I receive the following error: “An internal error occured (SmAudio control).”
Synopsis: When downloading files from a Philips LFH-9600 Digital Pocket Memo into the Philips SpeechExec Pro software, the following error occurs when tring to playback or transcribe the audio file:An internal error occured (SmAudio control).”
Question: What can I do to correct this issue?
Answer: There are several factors that can cause this error. Follow the steps below to fix the issue and prevent it from happening again.
To Play the File in Question
1. Upload the audio file back onto the Philips Digital Pocket Memo. Once the file is back onto the device, press the EOL (End of Letter) button then download the file back into the Philips SpeechExec Pro software.
To Prevent This Type of Error From Occuring Again
1. If you are sending files to another person or working in an Author/Typist scenario, make sure that both the SpeechExec Pro Dictate & SpeechExec Pro Transcribe are the same Version & Build.
2. Make sure that the SpeechExec Pro Dictate software sets the proper ‘State’ upon download. To do this, go to Settings > DPM/DT Configuration > Downloaded Dictations > Set Transcription Pending state for all DPM files.
Following these steps will ensure that you have configured the software properly.
Verification Source: In-house testing
When trying to open my user profile in Dragon NaturallySpeaking, the user profile will not open and an ‘E_Fail’ error appears. Why?
Cause: The user cannot load due to Speech File corruption. The Speech File corruption can be caused by a number of things, including aggressive anti-virus software settings, power surges occurring as Dragon saves the speech files or low memory resources. Solution: Restoring the user files often resolves this issue. There are two methods for restoring…Details
When attempting to run Release 5 software, an unexpected error occurs. What do I do to get more information?
Question: When attempting to run Release 5 software, an unexpected error occurs. What do I do to get more information? Answer: When you get the following error: Put on logging using the prolog tool. It is located under program filesOlympusDSSPlayerPro. Look for the file DSSProLogTool.exe and run it. Click a check mark on all just…Details
Question: What operating systems support the DS-2200? The DS-2200 is supported by Windows® 98, Windows 98SE, Windows ME, Windows 2000 Professional, Windows XP Professional, and Windows XP Home Edition. The DS-2200 is not compatible with Windows XP Professional x64 Edition and Windows Vista(tm). The DS-2200 is supported on Macintosh(tm) computers by Mac(tm) OS 9 versions…Details
Synopsis: I’ve programmed my Philips SpeechMike to navigate through my templates in Dragon NaturallySpeaking. When I press the Fast Forward button, it will go to the Next Field but then it turns off my micrphone.Issue: Philips has assigned specific functionality to some of the button on the Philips SpeechMike.Resolution: We will need to reconfigure the button…Details
The System Configuration Program and License Manager are server-side applications designed to be used alongside ODMS in a Workgroup Mode environment. Both applications can offer the Administrator a vast array of functions to allow them to manage and configure their ODMS environment in the following ways: • Centrally manage user and group settings. • Lock…Details
All of the Philips Digital Pocket Memos listed below are covered by a 1 year warranty. Some dealers provide extended warranties for the LFH-9600 & LFH-0955 devices. DPMs covered: LFH-9370 LFH-9375 LFH-9380 LFH-9500 LFH-9600 LFH-9610 LFH-9620 LFH-9630 Note: Not all of the models listed above are available in North America. Contact your dealer to see…Details
Electronic Medical Record (EMR) systems offer the potential to dramatically improve the cost and quality of healthcare. Despite their potential, however, EMR software is used by only 20% of clinicians in the U.S. today1—and less than 5% in small practices. Adoption is slower than expected in part due to: Dramatically slower physician productivity in documenting…Details
Dragon NaturallySpeaking is a speech recognition software package developed and sold by Nuance Communications for Windows personal computers. The most recent package is version 11, which supports 32-bit and 64-bit editions of Windows XP, Vista and 7. Features Dragon NaturallySpeaking utilizes a minimal user interface. As an example, dictated words appear in a floating tooltip…Details