Philips will replace all broken USB Smart Keys but you’ll need to send us the old one for decommissioning. We need to know the following before we can send you a replacement. 1. Is the Smart Key physically broken or is it not letting the program start? 2. What color is the barcode label on…Details
Date last updated: 8/22/2011 Problem: You Dragon installation fails and you have misplaced your Dragon Naturally Speaking disc and license information. Solution: We at eDist can help you with software however it is not possible for us to give out licenses unless special circumstances exist. For lost or missing serial numbers, please contact Nuance Customer Service…Details
Question: I want to clear my recorder of all loaded files. How do I format the recorder? The recorder and memory card should be formatted only by using the internal FORMAT function found in the recorder’s Menu. Using a computer to format a card will render the card unusable in the DS-4000. The card…Details
Question: What DirectRec devices can be used with DSS Player Pro R5?
Both the DR-1000 & DR-2000 are compatible with DSS Player Pro Release 5.
Verification Source: R5 Help files
Other Olympus digital voice recorders have a wider frequency response than the DS-2200. Why is this model’s frequency response narrower?
Question: Other Olympus digital voice recorders have a wider frequency response than the DS-2200. Why is this model’s frequency response narrower? The DS-2200 is designed as an Olympus Professional Dictation Device, whose primary function is to record dictation files for transcription. Dictation recordings do not require a wide frequency response because the audio signals they…Details
You have two options: Option 1: Go into the Archives folder and change the dictation state. This can be done by right-clicking on the audio file and choosing ‘Change Dictation State’. Option 2: You can use the ‘Un-Archive’ feature. 1. Go into the Archive folder (located in the Folders panel on the left) and select…Details
Minimum Specifications Intel® Pentium4® or later or AMD Athlon 64 1 GHz or later. Faster processors will yield faster performance (SSE2 instruction set required).512 MB RAM; 1 GB RAM for Windows Vista(tm); 2GB RAM for Windows 7, 32-bit and 64-bit Free hard disk space: 1 GB; 2 GB for localized non-English versions L2 Cache: 512…Details
Question: What does it meant to be Section 508 Compliant? Answer: In 1998 the US Congress amended the Rehabilitation Act to require Federal agencies to make their electronic and information technology accessible to people with disabilities. Section 508 was enacted to eliminate barriers in information technology, to make available new opportunities for people with disabilities,…Details
The DS-4000 has a USB CHARG. option. Does that mean the batteries can be charged while the recorder is connected to a computer?
Question: The DS-4000 has a USB CHARG. option. Does that mean the batteries can be charged while the recorder is connected to a computer? Yes, provided the following conditions are met: The computer must be on. The DS-4000 must be resting in its cradle. TheA” side of the bundled USB cable must be plugged into…Details
Olympus recently released a firmware update for the Olympus DM2 & DM4 digital voice recorders. Attached, you will find release notes for this update.
The firmware update version 1.10 can be found on our FTP site.
Verification Source: In-house testing