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Other Olympus digital voice recorders have a wider frequency response than the DS-2200. Why is this model’s frequency response narrower?

Question: Other Olympus digital voice recorders have a wider frequency response than the DS-2200. Why is this model’s frequency response narrower? The DS-2200 is designed as an Olympus Professional Dictation Device, whose primary function is to record dictation files for transcription. Dictation recordings do not require a wide frequency response because the audio signals they…

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April 18, 2013Olympus Consumer SupportBy Certified eSupport

SpeechExec Tips: Author Accidentally Selected “Finished” Instead of “Send for Correction”

You have two options: Option 1: Go into the Archives folder and change the dictation state. This can be done by right-clicking on the audio file and choosing ‘Change Dictation State’. Option 2: You can use the ‘Un-Archive’ feature. 1. Go into the Archive folder (located in the Folders panel on the left) and select…

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April 18, 2013Philips Professional SupportBy Certified eSupport

What are the system requirements for Dragon Medical v10.1

Minimum Specifications Intel® Pentium4® or later or AMD Athlon 64 1 GHz or later. Faster processors will yield faster performance (SSE2 instruction set required).512 MB RAM; 1 GB RAM for Windows Vista(tm); 2GB RAM for Windows 7, 32-bit and 64-bit Free hard disk space: 1 GB; 2 GB for localized non-English versions L2 Cache: 512…

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April 18, 2013Dragon Medical Practice Edition SupportBy Certified eSupport

What do I do if I lose a Dragon Naturally Speaking License number and need it replaced?

Date last updated: 8/22/2011 Problem: You Dragon installation fails and you have misplaced your Dragon Naturally Speaking disc and license information. Solution: We at eDist can help you with software however it is not possible for us to give out licenses unless special circumstances exist. For lost or missing serial numbers, please contact Nuance Customer Service…

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April 18, 2013Dragon NaturallySpeaking SupportBy Certified eSupport

How to Delete All Files on an Olympus Recorder

Question: I want to clear my recorder of all loaded files. How do I format the recorder? The recorder and memory card should be formatted only by using the internal FORMAT function found in the recorder’s Menu. Using a computer to format a card will render the card unusable in the DS-4000. The card…

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April 18, 2013Olympus Professional SupportBy Certified eSupport

What DirectRec devices can be used with DSS Player Pro R5?

Question: What DirectRec devices can be used with DSS Player Pro R5?
Both the DR-1000 & DR-2000 are compatible with DSS Player Pro Release 5.
Verification Source: R5 Help files

April 18, 2013Olympus Professional SupportBy Certified eSupport

What are Index Marks?

Question: What are Index Marks?

Index Marks are digital tags that can be inserted while recording or during playback. They are used to skip forward or backward in recordings to pre-selected points. Up to 16 Index Marks can be added to a single file.
Verification Source: Olympus Website

April 18, 2013Olympus Consumer SupportBy Certified eSupport

What file formats are supported in the Philips LFH-9750 Desktop Transcription System?

The Philips LFH-9750 Desktop Transcription System will only work with DSS files. No other file formats are supported.

Verification Source: Steve Kemble, Philips Technical Support Rep.

Test Date: 4.5.12

April 18, 2013Philips Professional SupportBy Certified eSupport

The sound on my computer is too low, what are my options?

First and foremost, make sure that the volume on the computer and the player you’re using is turned all the way up. If you’ve done that and the audio on your computer is still not loud enough, below are some options: 1. Try using another player that has an amplification option. There are several available online. …

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April 18, 2013Misc. SupportBy Certified eSupport

What benefits should physicians, practices and hospitals expect from using Dragon Medical v10.1?

Dragon Medical 10 is used by clinicians to navigate industrial-strength EMR packages quickly to review lab tests or past medical history while documenting care anywhere in the record. Healthcare organizations that rely on Dragon Medical 10 will provide more efficient, profitable, and effective care. Clinicians will dictate patient records faster, more accurately than ever. Dragon…

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April 18, 2013Dragon Medical Practice Edition SupportBy Certified eSupport