Philips will replace all broken USB Smart Keys but you’ll need to send us the old one for decommissioning. We need to know the following before we can send you a replacement. 1. Is the Smart Key physically broken or is it not letting the program start? 2. What color is the barcode label on…Details
Minimum Specifications Intel® Pentium4® or later or AMD Athlon 64 1 GHz or later. Faster processors will yield faster performance (SSE2 instruction set required).512 MB RAM; 1 GB RAM for Windows Vista(tm); 2GB RAM for Windows 7, 32-bit and 64-bit Free hard disk space: 1 GB; 2 GB for localized non-English versions L2 Cache: 512…Details
Date last updated: 8/22/2011 Problem: You Dragon installation fails and you have misplaced your Dragon Naturally Speaking disc and license information. Solution: We at eDist can help you with software however it is not possible for us to give out licenses unless special circumstances exist. For lost or missing serial numbers, please contact Nuance Customer Service…Details
Question: I want to clear my recorder of all loaded files. How do I format the recorder? The recorder and memory card should be formatted only by using the internal FORMAT function found in the recorder’s Menu. Using a computer to format a card will render the card unusable in the DS-4000. The card…Details
Question: What DirectRec devices can be used with DSS Player Pro R5?
Both the DR-1000 & DR-2000 are compatible with DSS Player Pro Release 5.
Verification Source: R5 Help files
Other Olympus digital voice recorders have a wider frequency response than the DS-2200. Why is this model’s frequency response narrower?
Question: Other Olympus digital voice recorders have a wider frequency response than the DS-2200. Why is this model’s frequency response narrower? The DS-2200 is designed as an Olympus Professional Dictation Device, whose primary function is to record dictation files for transcription. Dictation recordings do not require a wide frequency response because the audio signals they…Details
You have two options: Option 1: Go into the Archives folder and change the dictation state. This can be done by right-clicking on the audio file and choosing ‘Change Dictation State’. Option 2: You can use the ‘Un-Archive’ feature. 1. Go into the Archive folder (located in the Folders panel on the left) and select…Details
Yes, attached you will find a cheat sheet for Dragon NaturallySpeaking v10 users.
Verification Source: Nuance Partner Portal
Test Date: 5.7.12
Yes, there is an upgrade available for purchase to upgrade your Olympus DSS Player Pro Release 5 to the New & Improved Olympus Dictation Management System (ODMS) Release 6. The AS-7003 is the Dictation Module upgrade (Standalone Only) and the AS-7004 is the Transcription Module Upgrade (Standalone Only). Using the upgrade discs will look for…Details
In general, if a Philips Digital Pocket Memo is locked up, removing the batteries for thirty minutes may reset it (soft reset). The Philips support group in Vienna suggests removing the batteries overnight in stubborn cases. At that point, you should be able to update the firmware (if needed) or perform a reset (through the…Details