Is there an upgrade available for Olympus DSS Player Pro R5 to the new ODMS Release 6?

Yes, there is an upgrade available for purchase to upgrade your Olympus DSS Player Pro Release 5 to the New & Improved Olympus Dictation Management System (ODMS) Release 6.  The AS-7003 is the Dictation Module upgrade (Standalone Only) and the AS-7004 is the Transcription Module Upgrade (Standalone Only). Using the upgrade discs will look for…


Is there an upgrade disc for the Olympus DSS Player Pro r5 to Olympus Dictation Management System (ODMS) 6 software?

Yes, there is an Olympus Dictation Management System (ODMS) 6 software update disc. The AS-7003 (Dictation) and AS-7004 (Transcription) update disc will only work if it detects an r5 installation. Note that you will not be able to use this upgrade disc on a Windows 8 computer since it requires an r5 current install.  Congratulations! You are done! Kick the tires…


My Philips LFH-9600 is locked because I entered the wrong PIN number too many times, how can I unlock it?

For security reasons, there is only one option.  The unit needs to be sent to Philips for a factory reset.  All US customers can send their devices to:

Steve Kemble
Philips Speech Processing

13560 Morris Road
Suite 1400
Alpharetta, GA 30004

Please use a shipping method that provides tracking information.

Verification Source:  In-house testing

Test Date: 3.19.12