If there is no audio or the play button is not available on the Citrix Client you should check the following: Open the Terminal Services Configuration Console. In the ICA-tcp Properties window select the Client Settings tab and ensure Audio Mapping is not selected. Within the console, expand the Farm and the Applications folder…Details
As a matter of fact, Yes; the Olympus DM-4 digital voice recorder has built-in Voice Guidance and Text-to-Speech. The Voice Guidance system ensures seamless, user-friendly operation by assisting users in navigating through the recorder’s menu and features by verbally confirmation which button you’ve pressed. The Text-to-Speech system allows users to upload .TXT files to the…Details
Question: I want to clear my recorder of all loaded files. How do I format the recorder?The recorder and memory card should be formatted only by using the internal FORMAT function found in the recorder’s menu. Using a computer to format a card will render the card unusable in the DS-2200. The card will then…Details
A 501 Error on your Philips Digital Pocket Memo indicates a read error from the MMC via USB to the PC.
Recommended Fix: This is a rare occurrence and usually indicates a temporary timing problem and can be tolerated. Frequent 501 errors, however, indicate a serious DPM hardware problem. Check the device!
Verification Source: In-house testing
Yes, with Philips SpeechExec Pro v7.1, the Philips LFH-9600 Digital Pocket Memo uses Rijndael, commonly referred to as AES with a cipher length of 256bit. AES is an approved security function applicable to FIPS 140-2. The National Institute of Standards and Technologies (NIST) has approved the Federal Processing Standard (FIPS) for the Advanced Encryption Standard, FIPS-197…Details
The DS-4000 may have detected and recorded ambient sound along with the intended audio signal. For example, if the DS-4000 were placed on a flat, unpadded surface such as a glass or stainless steel table, it is possible that during recording the recorder would pick up the sound of its own vibration on that surface.…Details
Yes, the Olympus Dictation Management System (ODMS) Release 6.1 & higher is supported on Windows 8 32 & 64bit Operating System. NOTE: ODMS Release 6.0 will need to upgrade to Release 6.1 to insure compatibility. IMPORTANT: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the product from) for support.…Details
I want to e-mail a DSS file to someone who doesn’t have DSS Player Pro software. Since the file format is proprietary, how can the recipient play the file?
Question: I want to e-mail a DSS file to someone who doesn’t have DSS Player Pro software. Since the file format is proprietary, how can the recipient play the file? Olympus provides a free download of DSS Player-Lite, a software application that will allow recipients of DSS format files to play the files. DSS Player-Lite…Details
A 502 Error on the Philips DOM indicates an error has occured during the writing to the MMC (device in USB Mode). Sometimes, this will also display a 503 error. It’s the same thing.Recommended Fix: Format the memory card. If that does not correct the problem, insert a new memory card and format the new…Details
No, the Philips SpeechExec Professional software does not support Citrix, Windows Terminal Services (WTS), or thin clients.
Only the Philips SpeechExec Enterprise software supports these deployments/platforms.
Verification Source: Jackie Warren, Philips Technical Support