Question: Is the Philips LFH-9360 DPM compatible with the 9370 docking station? No, the Philips LFH-9360 is discontinued and was replaced with the New & Improved LFH-9370 Digital Pocket Memo. The Philips 9360 used the LFH-9110 Docking station with the LFH-9145 power supply. The Philips 9370 uses the LFH-9120 docking station with the LFH-9146 power…Details
I recieve an error when trying to create users from AD groups within the Philips SpeechExec Enterprise Manager v4.1
While trying to create users from AD Groups within the Philips SpeechExec Enterprise Manager v4.1, on a Terminal Server, I receive an error message stating: The specified domain either does not exist or could not be contacted. The problem appears to be with the local admin account that is being used. In order to access…Details
I keep recieving a dialog box stating “You need to increase the size of the acoustic archives” help?
Synopsis: A dialog box is launched stating,You need to increase the size of the acoustic archives when trying to make a correction A dialog box is launched stating,You need to increase the size of the acoustic archives when trying to make a correction Problem: The data stored in the Dragon NaturallySpeaking correction archive has reached…Details
Question: When working in a Citrix environment, do you need to assign Domain Admin Rights to the user account?No, domain admin rights are not required for users operating in a Citrix environment. Make sure that the software is installed using ‘Individual Settings’ then make sure users have read, write and execute permissions to the download…Details
Question: Is the Olympus DSS Player Pro Release 5 software compatible with Microsoft Office 2010? Yes, but you will need two patches to ensure compatibility. First, update your software to release 5.0.10, then apply the R5.0.10-007 patch. Both patches can be found on our FTP site. Also, the MS Office must be the 32bit version…Details
Yes but we have come across a few issues with the Olympus DirectRec II (loaded with firmware V1.03) Olympus is aware of the issues and have stated that they will be addressed in their next software patch sometime in October of 2012. Until the issue has been addressed, we would recommend only using the Olympus…Details
If I’m using the Remote Device Manager Updater Client on my PC, do I still need the Philips Device Control Center installed & running?
Question: If I’m using the Remote Device Manager Updater Client on my PC, do I still need the Philips Device Control Center installed & running?
Yes, the Updater Client only allows you to customize the SpeechMikes… you still need the Device Control Center for the Control Application portion.
Verification Source: Jacqueline Warren, Philips Product Manager
The following error message may appear when installing Dragon NaturallySpeaking 11:
Error 1330 – A file that is required cannot be installed because the cabinet file ENUGen~1.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt. Error 24592 was returned by WinVerifyTrust.
The cabinet file is not being read properly when the system is accessing the DVD. Use a flat-file installation method to install Dragon NaturallySpeaking 10 from the local hard drive:
Note: Depending on the speed of the DVD drive, it may take a few minutes to copy the contents of the DVD to the hard drive.
Note: If the cabinet error occurs when installing from a download, the downloaded files may be corrupt. Try downloading Dragon NaturallySpeaking 10 again and install from the new download.
If solution 1 returns the same error message, install Dragon NaturallySpeaking 10 with a custom installation:
Note: When creating the new user profile, Dragon NaturallySpeaking will only install the vocabularies and language models that were selected during the new user creation process. When creating another user profile and selecting a different vocabulary or language model, Dragon will prompt for the installation files again (whether it was installed from a DVD or from the local hard drive).
Verification Source: Nuance TechNotes & In-house testing
In Olympus DSS Player Pro Release 5, which Windows Servers are supported in a Windows Terminal Service environment?
In Background Voice Recognition, the files are downloaded into ODMS R6 software and then processed in the background voice recognition queue. Once the file has been transcribed, it can be corrected in the Transcription Module by using the Voice Recognition correction window. Finally the dictation will be sent for adaptation to improve the accuracy of…Details
Yes, the latest release of Olympus DSS Player Pro Release 5 is compatible with Windows 7 OS.