If I need to add an exception for firewall access, what port and server name do I use for to allow for Olympus automatic updates?

Olympus DSS Player Pro R5 automatic updates can be found under Tools > Options.  Choose the Update tab and make sure that ‘Check for updates automatically’ has a check mark in the box.  In some cases, even though this configuration has been applied to the module, updates are still not occuring. If this is the case,…

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I recieve an error when importing a PDCC profile, what’s the problem?

Question: I’m trying to import a Philips Device Control Center profile.  I’ve configured the SpeechMike to use the trigger as the ‘Press-to-Talk’ feature in Dragon rather than it’s default of ‘Left mouse click’.  When I import the profile to another computer, I recieve an error message:(hexadecimal value 0x04. is an invalid character.  Line 1, position…

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I recieve an error when trying to create users from AD groups within the Philips SpeechExec Enterprise Manager v4.1

While trying to create users from AD Groups within the Philips SpeechExec Enterprise Manager v4.1, on a Terminal Server, I receive an error message stating: The specified domain either does not exist or could not be contacted. The problem appears to be with the local admin account that is being used.  In order to access…

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