Question: I want to clear my recorder of all loaded files. How do I format the recorder?The recorder and memory card should be formatted only by using the internal FORMAT function found in the recorder’s menu. Using a computer to format a card will render the card unusable in the DS-2200. The card will then…Details
A 501 Error on your Philips Digital Pocket Memo indicates a read error from the MMC via USB to the PC.
Recommended Fix: This is a rare occurrence and usually indicates a temporary timing problem and can be tolerated. Frequent 501 errors, however, indicate a serious DPM hardware problem. Check the device!
Verification Source: In-house testing
Yes, with Philips SpeechExec Pro v7.1, the Philips LFH-9600 Digital Pocket Memo uses Rijndael, commonly referred to as AES with a cipher length of 256bit. AES is an approved security function applicable to FIPS 140-2. The National Institute of Standards and Technologies (NIST) has approved the Federal Processing Standard (FIPS) for the Advanced Encryption Standard, FIPS-197…Details
The DS-4000 may have detected and recorded ambient sound along with the intended audio signal. For example, if the DS-4000 were placed on a flat, unpadded surface such as a glass or stainless steel table, it is possible that during recording the recorder would pick up the sound of its own vibration on that surface.…Details
Yes, the Olympus Dictation Management System (ODMS) Release 6.1 & higher is supported on Windows 8 32 & 64bit Operating System. NOTE: ODMS Release 6.0 will need to upgrade to Release 6.1 to insure compatibility. IMPORTANT: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the product from) for support.…Details
I want to e-mail a DSS file to someone who doesn’t have DSS Player Pro software. Since the file format is proprietary, how can the recipient play the file?
Question: I want to e-mail a DSS file to someone who doesn’t have DSS Player Pro software. Since the file format is proprietary, how can the recipient play the file? Olympus provides a free download of DSS Player-Lite, a software application that will allow recipients of DSS format files to play the files. DSS Player-Lite…Details
A 502 Error on the Philips DOM indicates an error has occured during the writing to the MMC (device in USB Mode). Sometimes, this will also display a 503 error. It’s the same thing.Recommended Fix: Format the memory card. If that does not correct the problem, insert a new memory card and format the new…Details
No, the Philips SpeechExec Professional software does not support Citrix, Windows Terminal Services (WTS), or thin clients.
Only the Philips SpeechExec Enterprise software supports these deployments/platforms.
Verification Source: Jackie Warren, Philips Technical Support
I want to burn a CD using the CD Write function and an external CD burner with my Olympus LS-100 PCM Recorder, but I can’t select some of my recordings. Why not?
The CD Write function is used to create an audio CD that will be playable in commercial CD players, such as may be found in a stereo system or car. Therefore, the function will only operate with files that are already in the format that can be played by commercial players (PCM 44.1 kHz/16 bit/128 kbps/stereo). If…Details
Yes, the Olympus Dictation Management System (ODMS) Release 6.1 and higher has been tested and is compatible with the Windows 8 Operating System. IMPORTANT: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the product from) for support. If you do not have a dealer, let us…Details