Please make sure that you are running the latest update, DSS Player version 7.2.7 (as of 4.11.11). The patch can be found on our FTP site in the Olympus > Software folder. At this point, the Olympus DSS Player version 7 software; does not support Macs running the default Kernel Platform of 64bit. NOTE: Mac…Details
A 504 Error on a Philips DPM is from firmware level v02.35 onwards: multiple file entries found. The device indicates the error and corrects the FAT automatically. This should only occur on Windows 2000 platforms. This is not an error but an indication for automatic correction.Recommended Fix: The real error producing corrupt files on the…Details
For the time-being, no. A new release for MacSpeech Medical is being considered, but it is not a confirmed project and there is no target date at this time.
Verification Source: Al Baxter, Nuance Support Team Member
Test Date: 10.12.11
I want to charge spare batteries outside the recorder. Is there a battery charger available for my Olympus LS-100 PCM Recorder?
Yes – the Lithium-ion Battery Charger (UC-50) is available from an eDist authorized Olympus dealer. Please contact me to find an authorized dealer near you.
Verification Source: Olympus America Website
Test Date: 5.10.12
Yes, the Olympus Dictation Management System (ODMS) Release 6.1 & higher is supported on Windows 8 32 & 64 bit Operating System. NOTE: ODMS Release 6.0 will need to upgrade to Release 6.1 to insure compatibility. IMPORTANT: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the product from) for…Details
Question: If the DS-2200 is a professional dictation device, why is it unable to edit files in the recorder?The DS-2200 is a professional dictation device intentionally designed not to have the ability to edit files in the recorder. It was created to fill a niche in the law-enforcement market. Not having the ability to edit…Details
A 600 Error on a Philips Digital Pocket memo indicates that the Flash memory is corrupt.
The device must be sent in for repair.
Verification Source: In-house testing
Question: Is the DS-2200 compatible with Type M+ and Type H xD-Picture Card removable flash memory media? The DS-2200 is compatible, out of the box, with Standard and Type M xD-Picture Card media in capacities from 16 MB up to 512 MB. Newer firmware is available to add support for Type M and Type H…Details
Question: I’m trying to use a monaural accessory microphone with the DS-2200, and it’s not working. Why? If an accessory monaural microphone is plugged into the DS-2200 without setting the recorder to Monaural External Input, the accessory microphone will not work and the built-in recorder microphone will remain enabled. To set a DS-2200 for use…Details
No, The Olympus DM-4 can play back DAISY content but it is not compatible with BookShare.
Verification Source: Ryusuke Hamakawa, Olympus Product Champion.