A 502 Error on the Philips DOM indicates an error has occured during the writing to the MMC (device in USB Mode). Sometimes, this will also display a 503 error. It’s the same thing.Recommended Fix: Format the memory card. If that does not correct the problem, insert a new memory card and format the new…Details
No, the Philips SpeechExec Professional software does not support Citrix, Windows Terminal Services (WTS), or thin clients.
Only the Philips SpeechExec Enterprise software supports these deployments/platforms.
Verification Source: Jackie Warren, Philips Technical Support
The DS-4000 may have detected and recorded ambient sound along with the intended audio signal. For example, if the DS-4000 were placed on a flat, unpadded surface such as a glass or stainless steel table, it is possible that during recording the recorder would pick up the sound of its own vibration on that surface.…Details
Yes, the Olympus Dictation Management System (ODMS) Release 6.1 & higher is supported on Windows 8 32 & 64bit Operating System. NOTE: ODMS Release 6.0 will need to upgrade to Release 6.1 to insure compatibility. IMPORTANT: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the product from) for support.…Details
Please make sure that you are running the latest update, DSS Player version 7.2.7 (as of 4.11.11). The patch can be found on our FTP site in the Olympus > Software folder. At this point, the Olympus DSS Player version 7 software; does not support Macs running the default Kernel Platform of 64bit. NOTE: Mac…Details
A 504 Error on a Philips DPM is from firmware level v02.35 onwards: multiple file entries found. The device indicates the error and corrects the FAT automatically. This should only occur on Windows 2000 platforms. This is not an error but an indication for automatic correction.Recommended Fix: The real error producing corrupt files on the…Details
For the time-being, no. A new release for MacSpeech Medical is being considered, but it is not a confirmed project and there is no target date at this time.
Verification Source: Al Baxter, Nuance Support Team Member
Test Date: 10.12.11
I want to burn a CD using the CD Write function and an external CD burner with my Olympus LS-100 PCM Recorder, but I can’t select some of my recordings. Why not?
The CD Write function is used to create an audio CD that will be playable in commercial CD players, such as may be found in a stereo system or car. Therefore, the function will only operate with files that are already in the format that can be played by commercial players (PCM 44.1 kHz/16 bit/128 kbps/stereo). If…Details
Yes, the Olympus Dictation Management System (ODMS) Release 6.1 and higher has been tested and is compatible with the Windows 8 Operating System. IMPORTANT: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the product from) for support. If you do not have a dealer, let us…Details
Question: If the DS-2200 is a professional dictation device, why is it unable to edit files in the recorder?The DS-2200 is a professional dictation device intentionally designed not to have the ability to edit files in the recorder. It was created to fill a niche in the law-enforcement market. Not having the ability to edit…Details