Unfortunately no, the Olympus DSS Player Pro Release 5 is not compatible with Windows 8. You will need to upgrade to the new Olympus Dictation Management System (ODMS) Release 6.1 and higher to work with Windows 8. IMPORTANT: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased…Details
Yes, the Olympus DSS Player Version 7.4.2 & higher has been tested and is compatible with the Windows 8 Operating System. IMPORTANT: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the product from) for support. If you do not have a dealer, let us be your partner.…Details
If I add multiple recipients to the destination email field, can I choose which recipient a particular recording will be sent to?
Yes and No. SpeechExec Mobile Hosted by Philips No, at this time, you are not able to route dictations to individual recipients. If you have added multiple recipients, the dictation will be sent to all of them. Philips may add this feature in the future, we’ll keep you posted. SpeechExec Mobile Hosted Internally (through SpeechExec…Details
Question: Is the Philips LFH-9360 DPM compatible with the 9370 docking station? No, the Philips LFH-9360 is discontinued and was replaced with the New & Improved LFH-9370 Digital Pocket Memo. The Philips 9360 used the LFH-9110 Docking station with the LFH-9145 power supply. The Philips 9370 uses the LFH-9120 docking station with the LFH-9146 power…Details
I recieve an error when trying to create users from AD groups within the Philips SpeechExec Enterprise Manager v4.1
While trying to create users from AD Groups within the Philips SpeechExec Enterprise Manager v4.1, on a Terminal Server, I receive an error message stating: The specified domain either does not exist or could not be contacted. The problem appears to be with the local admin account that is being used. In order to access…Details
Synopsis: I’m trying to configure multiple workstations with the same settings instead of having to manually set them up one at a time.Question: If we want to make a backup of an Olympus DSS Player Pro configuration, what do we need to backup? I’ve found entries in the registry but are there configuration files as…Details
Question: Is the Olympus DSS Player Pro Release 5 software compatible with Microsoft Office 2010?Yes & No, The Olympus DSS Player Pro Release 5 is compatible with Microsoft Office 2010 32bit ONLY. Now here’s where the confusion comes from because Olympus R5 is compatible with 32 & 64bit Operating Systems but can only communication with…Details
Yes but we have come across a few issues with the Olympus DirectRec II (loaded with firmware V1.03) Olympus is aware of the issues and have stated that they will be addressed in their next software patch sometime in October of 2012. Until the issue has been addressed, we would recommend only using the Olympus…Details
If I’m using the Remote Device Manager Updater Client on my PC, do I still need the Philips Device Control Center installed & running?
Question: If I’m using the Remote Device Manager Updater Client on my PC, do I still need the Philips Device Control Center installed & running?
Yes, the Updater Client only allows you to customize the SpeechMikes… you still need the Device Control Center for the Control Application portion.
Verification Source: Jacqueline Warren, Philips Product Manager
I keep recieving a dialog box stating “You need to increase the size of the acoustic archives” help?
Synopsis: A dialog box is launched stating,You need to increase the size of the acoustic archives when trying to make a correction A dialog box is launched stating,You need to increase the size of the acoustic archives when trying to make a correction Problem: The data stored in the Dragon NaturallySpeaking correction archive has reached…Details