I am unable to playback an eDist Webinar, what can I do?

If you are experiencing issues playing back any of the webinars hosted by eDist, you may have an issue with your Codec if you’re trying to play the videos in Windows Media Player. The link below provides the CODEC needed by Windows Medical Player to properly playback the webinars. https://www3.gotomeeting.com/codec?Portal=www.gotomeeting.com Verification Source: GoToMeeting & In-house…

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I docked my Philips DPM but can't find some of my dictations, where could they be?

The first place I would check is the digital pocket memo itself.  To do this:Connect the Philips Digital Pocket Memo, then go to Start > My Computer.  Find the DPM in the ‘Removable Drive’ section and search the contents. Secondly, I would check the default ‘Backup Location’If that doesn’t show themissing” audio files.  Make sure…

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I formatted the card on my Philips LFH-9850, how do I restore the Voice Prompts?

On the Philips LFH-9850, the Voice Prompts guide users through the operation of the Philips Digital Telephone Desktop.  In case you have lost your voice prompt files – e.g. though formatting your memory card, you can download them for re-installation.The link below will allow you to download the voice prompts aka wave prompts.http://www.dictation.philips.com/index.php?id=70&no_cache=1&file=WavePrompts.zip&uid=1359&CC=US#lic-codeCopy this .dpm firmware…

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How to Fix “Failed to Register Device Manager and Codec Filter for COM” in Olympus DSS Player Pro

Fixing Olympus Installation Errors When you open the Olympus® DSS Player on a Windows® computer, are you getting a warning window that says, “Failed to register DeviceManager and Codec Filter for COM. Please reinstall DSS Player Pro R5”? This error message indicates that when the DSS Player Pro R5.0.13 application was installed, its codec filter…

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I have a Philips SE Pro license that I am not sure is working correctly. What can I do to test if it is valid?

The Philips support team has created a portal for testing the validity of a license for the SE Pro Dictate and the SE Pro Transcribe. Go to the following Link: http://license.dictation.philips.com/index.php It will look like this: Just enter in the license and click ‘Login’ to check for validation.  Note:  You can even check a Speech…

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How is the “push to talk” feature different in the SpeechMike Air III as compared to the SpeechMike Air II?

Question: How is the playback volume controlled? The playback volume is controlled during playback using the [+] (plus) and [-] (minus) buttons on the VOL rocker switch on the right side of the DS-2200. Pressing [+] increases the playback volume. Pressing [-] reduces the playback volume.Verification Source: Olympus Website

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