Answer:Question: How can I get my MS Outlook to work with my Olympus Dictation or Transcription Module?Upgrade your Dictation Module or Transcription Module to R184.108.40.206. The latest release has support for Outlook 2010. However, R50.11.0 cannot support 64bit Outlook because 32bit appications (DM/TM) cannot communicate with 64bit applications (windows system specific).Source: DSS Player Pro Release…Details
Yes. By default the Olympus DS71 digital voice recorder is set to record in PCM (.WAV) mode, however; it can be set to record other formats.
To ensure the device records in .WAV format, make sure the recording mode is set to PCM.
Verification Source: In-house testing
Can the Philips LFH 9154 rechargeable batteries be used in place of the discontinued LFH 9144 batteries?
Unfortunately no, the Philips LFH 9154 rechargeable batteries are physically different in design and therefore would not be recognized for charging in a DPM2 (2nd Generation Digital Pocket Memo) device.
Verification Source: In-house testing & Philips Technical Support Team
Test Date: 9.12.11
Synopsis: I’m trying to configure an FTP profile within the Philips SpeechExec Pro Dictate/Transcribe v6 software that uses encrypted FTP via AuthTLS.Question: Does the Philips SEP Dictate/Transcribe support FTP accounts using TLS protocols? Answer: Unfortunately, no. The Philips SpeechExec Pro v6 software only supported SSL authentication at this time. Verification Source: Rick Maxwell, Philips Technical…Details
Yes, you can have subfolders automatically send dictations via email. The only problem with this is that it will follow the settings of the top level folder (Folder A-G). Subfolders do not allow you to have separate settings from the top level folder. Congratulations! You are done! Kick the tires and give it a spin!…Details
Question: Within the Olympus DSS Player Pro Release 5 software, what happens when a download directory is no longer available? If you have changed the download path to a network directory and that directory isn’t available, the files will be moved to a Offline folder. When the network location is available, the files will transfer…Details
Yes, the Olympus DSS Player Plus V7.3.0 software, packaged with the AS-5000 & AS-7000 will indeed playback audio files recording in .WMA format. As the recording modes differ between the various Olympus digital voice recorder models, Olympus has accommodated compatibility by offering multi-format support within their software. The Olympus DSS Player Plus V7.3.0 software is…Details
Question: Can the Philips Remote Device Manager force firmware updatesto Digital Pocket Memo III devices in ‘protected’ mode?
Yes, as long as the previously installed firmware is greater than 1.0.
Verification Source: Rick Maxwell, Philips Product Manager
Does the Philips software need to be running in the background in order to utilize the auto-download feature?
Yes, the Philips SpeechExec Pro Dictate/Transcribe software must be running in the background in order for the Philips DPM (Digital Pocket Memo) to automatically download the audio files onto the computer.
Verification Source: Rob Johnson, Philips Product Manager
Question: Is there any way to restore audio files deleted from a DS5000 digital voice recorder? Yes, but only if you have not recorded any files on the device after the deletion.PC Inspector is one shareware application that you can download online and use to recover deleted files such as DSS files. I am sure…Details