Adobe Acrobat Reader X is not playing well with Dragon NaturallySpeaking v11 & Dragon Medical v10.1 these days. If you have recently started receiving this error message, it was most likely caused by the recent Adobe patch. Basically, you have two options: 1. Open Adobe Acrobat Reader X, go to the Help menu, select [Check for…
DetailsQuestion: Can NiMH batteries be charged in the DS-4000? The NiMH battery packs bundled with the DS-4000 can be charged in the recorder when using the included cradle and AC adapter. The optional replacement AC adapter D-7AC (sold separately) may also be used to charge the battery packs in the cradle. If you opt to use the…
DetailsQuestions: Does the Olympus DS-4000 have Hands-free capability? The DS-4000can be used as a hands-free recording device when connected to an Olympus foot switch (sold separately). The RS-25 Foot Switch can be purchased from The Olympus Store by clicking here. The RS-26 Foot Switch is available from Olympus Professional Dictation Products Dealers. To setup the recorder…
DetailsYes, you can install the Philips Speech Control aka Device Control Center v2.7 directly over version 2.5, no need to uninstall/reinstall.
Verification Source: In-house testing
Question: After a fresh install of Dragon Naturally Speaking Medical 10.1 will not let me run in elevated mode. How do I get it to run?Note: This can occur on Server 2008, Windows 7 and VistaAnswer:“Dragon NaturallySpeaking should not be run in elevated mode error message Problem:When attempting to launch Dragon NaturallySpeaking on Microsoft Windows…
DetailsNo, Olympus DSS Player Pro Dictate Module r 5 does not recognize a Sony DVR in order to automatically route dictations when you connect it to your computer. You can however, import the files manually if they are in the acceptable format (.dss, .ds2, .wav, .wma & .mp3). Olympus DSS Player Pro Dictate Module r5…
DetailsYes, the Olympus DSS Player Pro Release 5.0.13 supports the following Olympus Digital Voice Recorders. WS-200s/100 WS-210s/110 WS-331m/321m/311m WS-320m/310m/300m DS-30/40/50 DS-2300 DS-2400 DS-3300 DS-3400 DS-4000 DS-5000/5000iD IMPORTANT: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the product from) for support. If you do not have a…
DetailsPhilips does not currently support web based email or emails using SSL connections (ports), however; the QuickSend feature may work if the web based email application is the Windows default.Web-based email is defined as: An email account that is accessed through a Web browser. The interface is implemented as a Web site that provides access…
DetailsYes, the Olympus DR2000 can be configured to automatically email the recorded audio file once it’s marked as completed.
To do this, you will need the Olympus DSS Player Pro software, then configure it with your email profile.
Verification Source: In-house testing.
Yes, the new Olympus DSS Player Pro Release 5 supoports Citrix & Terminal Services.
Olympus has released a guide on setting up this type of configuration. Email me at: if you would like a copy.