Synopsis: I’m trying to configure an FTP profile within the Philips SpeechExec Pro Dictate/Transcribe v6 software that uses encrypted FTP via AuthTLS.Question: Does the Philips SEP Dictate/Transcribe support FTP accounts using TLS protocols? Answer: Unfortunately, no. The Philips SpeechExec Pro v6 software only supported SSL authentication at this time. Verification Source: Rick Maxwell, Philips Technical…Details
Question: Is there any way to restore audio files deleted from a DS5000 digital voice recorder? Yes, but only if you have not recorded any files on the device after the deletion.PC Inspector is one shareware application that you can download online and use to recover deleted files such as DSS files. I am sure…Details
Question: Is the Olympus DSS Player Pro Release 5 software compatible in a 64bit Terminal Services & Citrix environments?
Yes, the release 5.0.10 does support 64bit systems. There’s a patch found on the R5.0.10 installation CD.
Verification Source: Digaulle, Olympus Product Manager
Yes, the Olympus DSS Player Plus V7.3.0 software, packaged with the AS-5000 & AS-7000 will indeed playback audio files recording in .WMA format. As the recording modes differ between the various Olympus digital voice recorder models, Olympus has accommodated compatibility by offering multi-format support within their software. The Olympus DSS Player Plus V7.3.0 software is…Details
Question: Can the Philips Remote Device Manager force firmware updatesto Digital Pocket Memo III devices in ‘protected’ mode?
Yes, as long as the previously installed firmware is greater than 1.0.
Verification Source: Rick Maxwell, Philips Product Manager
Does the Philips software need to be running in the background in order to utilize the auto-download feature?
Yes, the Philips SpeechExec Pro Dictate/Transcribe software must be running in the background in order for the Philips DPM (Digital Pocket Memo) to automatically download the audio files onto the computer.
Verification Source: Rob Johnson, Philips Product Manager
After about 10 minutes, the DS-3300 shuts off. What’s wrong?When the recorder is ON but idle for 10 minutes, it will switch to [Power Save] mode automatically. Pressing any button on the recorder will activate the recorder.What is the function of the [CUSTOM] button?In an unmodified DS-3300, the [CUSTOM] button is used to insert a…Details
If you are performing a firmware update on an Olympus digital voice recorder and experience an unexpected power-loss or computer failure, the digital voice recorder will appear broken.
The firmware update can communicate with the device even when the device has a firmware problem. Run the firmware update again to fix the problem.
Verification Source: Digaulle Elhaje, Olympus Product Manager
Question: Can you charge the batteries on a DS-71 Digital Voice Recorder using an AC Adapter?
No, you can’t charge the batteries on a DS-71 but you can use an AC Adapter (Olympus Model A328).
Verification Source: In-testing
Unfortunatel NO! The Philips SpeechExec Pro software cannot be used over an RDP (Remote Desktop Protocol)
Verification Source: Philips Support Rep.