Help, dictations being sent via email through the Philips SpeechExec MobileServer are not being received in the users email folder as configured.

Synopsis: I’ve added a user to my MobileServer. I initially set the user up to email when completing, however; the dictations never arrive to his email but the app says Sending was successful. I changed the users account to transmit to a folder rather than email and it came in just fine. So there is…

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Dragon has suddenly started giving me an error message: ‘SendKeys Cancelled’, how can I fix this?

Adobe Acrobat Reader X is not playing well with Dragon NaturallySpeaking v11 & Dragon Medical v10.1 these days.  If you have recently started receiving this error message, it was most likely caused by the recent Adobe patch.  Basically, you have two options: 1.  Open Adobe Acrobat Reader X, go to the Help menu, select [Check for…

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Does the Olympus DS-4000 have Hands-free capability?

Questions: Does the Olympus DS-4000 have Hands-free capability? The DS-4000can be used as a hands-free recording device when connected to an Olympus foot switch (sold separately). The RS-25 Foot Switch can be purchased from The Olympus Store by clicking here. The RS-26 Foot Switch is available from Olympus Professional Dictation Products Dealers. To setup the recorder…

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Can Olympus DSS Player Pro Dictate Module 5 recognize a Sony DVR and automatically route dictations/recordings when I connect it to the computer?

No, Olympus DSS Player Pro Dictate Module r 5 does not recognize a Sony DVR in order to automatically route dictations when you connect it to your computer. You can however, import the files manually if they are in the acceptable format (.dss, .ds2, .wav, .wma & .mp3). Olympus DSS Player Pro Dictate Module r5…

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Does the Olympus DSS Player Pro Release 5.0.13 work with the older DS-2300 Digital Voice Recorder?

Yes, the Olympus DSS Player Pro Release 5.0.13 supports the following Olympus Digital Voice Recorders. WS-200s/100 WS-210s/110 WS-331m/321m/311m WS-320m/310m/300m DS-30/40/50 DS-2300 DS-2400 DS-3300 DS-3400 DS-4000 DS-5000/5000iD IMPORTANT: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the product from) for support. If you do not have a…

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Can you use an web-based web mail account with the Philips SpeechExec Pro R5 software?

Philips does not currently support web based email or emails using SSL connections (ports), however; the QuickSend feature may work if the web based email application is the Windows default.Web-based email is defined as: An email account that is accessed through a Web browser. The interface is implemented as a Web site that provides access…

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