Currently, Philips SpeechExec (all versions) does not support Windows 8 functionality. A current issue with SpeechExec software, installed on Windows 8, is that it can´t detect the connected DPM3 Devices. Philips did release a hotfix patch that will allow DPMs and SpeechExec Pro and non Pro v7.1 b714 to work on a Windows 8 installation.…Details
Unfortunately no. When the Olympus LS20M device is connected, the main LCD displays the charging status and will not allow you to access the main menu or perform any recording.
Verification Source: In house testing
Test Date: 10.10.11
Yes, the Olympus DS-3300 digital voice recorders use Release 4 license, which is the same as the DS-4000 digital voice recorder. You can combine Release 4 licenses with Release 5 licenses when requesting an Release 5 site license.
Verification Source: Digaulle Elhaje, Olympus Product Manager
Yes, the LFH-9850 does support Author ID’s. This allows authorized phone recording only. Up to 20 Author IDs can be assigned to 1 Desktop 9850. You can also grant advanced user rights as well (which means full remote functions will be available to them.).Page 15 of the Digital Telephone Desktop 9850 manual will show you…Details
Yes, up to a 2GB SD or SDHC card can be used in the Philips LFH-9750 Digital Desktop Transcriber. IMPORTANT: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the product from) for support. If you do not have a dealer, let us be your partner. We…Details
Yes, you can have subfolders automatically send dictations via email. The only problem with this is that it will follow the settings of the top level folder (Folder A-G). Subfolders do not allow you to have separate settings from the top level folder. Congratulations! You are done! Kick the tires and give it a spin!…Details
Question: Within the Olympus DSS Player Pro Release 5 software, what happens when a download directory is no longer available? If you have changed the download path to a network directory and that directory isn’t available, the files will be moved to a Offline folder. When the network location is available, the files will transfer…Details
Yes. By default the Olympus DS71 digital voice recorder is set to record in PCM (.WAV) mode, however; it can be set to record other formats.
To ensure the device records in .WAV format, make sure the recording mode is set to PCM.
Verification Source: In-house testing
Can the Philips LFH 9154 rechargeable batteries be used in place of the discontinued LFH 9144 batteries?
Unfortunately no, the Philips LFH 9154 rechargeable batteries are physically different in design and therefore would not be recognized for charging in a DPM2 (2nd Generation Digital Pocket Memo) device.
Verification Source: In-house testing & Philips Technical Support Team
Test Date: 9.12.11
Synopsis: I’m trying to configure an FTP profile within the Philips SpeechExec Pro Dictate/Transcribe v6 software that uses encrypted FTP via AuthTLS.Question: Does the Philips SEP Dictate/Transcribe support FTP accounts using TLS protocols? Answer: Unfortunately, no. The Philips SpeechExec Pro v6 software only supported SSL authentication at this time. Verification Source: Rick Maxwell, Philips Technical…Details