Does Olympus DSS Player Pro R5 support email accounts using TLS & SSL security protocols?

Question: Does Olympus DSS Player Pro R5 support email accounts using TLS & SSL security protocols?Yes, the Olympus DSS Player Pro Release 5 Dictation & Transcription Modules support email accounts using both TLS and SSL security protocols.  When using TLS and/or SSL, I’ve found the best way to configure the email account is to add…


Help, while installing the ODMS R6 software, I received an Unhandled Exception Error.

If you receive the following error while installing the Olympus Dictation Management System Release 6 software, packaged with the Olympus DS-7000 Digital Voice Recorder, you’ll need the ODMS R6.1Patch0002 to resolve the error. The patch can be downloaded from the eDist FTP Site. IMPORTANT: If the suggested resolution above did not resolve your issue, please…


During the installation of Philips SpeechExec Pro v5 software, the .NET 2.0 Hotfix appears to have failed, help?

When installing the Philips SpeechExec Pro v5 software on a Windows 2000 or XP machine, you may recieve an error message that the installation of the .NET 2.0 HotFix KB932491 has failed. This happens when a .NET 2.0 service pack has been previously installed on the PC via Microsoft updates and already includes a hotfix.Just…


Can Philips SpeechExec Enterprise be run on a Virtual Server rather than a Physical Server?

Yes, Philips SpeechExec Enterprise can be installed on a Virtual Server or a Physical Server, as long as it’s one of the servers listed in the system requirements.  I have attached a Philips SpeechExec Enterprise specification sheet for your review. Enterprise/Philips SpeechExec Enterprise.pdf

Verification Source: Rick Maxwell, Technical Support Manager

Do clinicians still needs to use a keyboard & mouse with Dragon Medical v10.1?

Although clinicians can use Dragon Medical 10 to do almost everything on their computer by voice, some tasks are still easier to do by mouse or keyboard. Dragon Medical 10 allows clinicians to develop powerful speech commands and macros, which automate naviga­tion and other repetitive tasks, saving countless clicks and keystrokes. If using a mouse…


Does Olympus DSS Player Pro Release 5 support thin clients?

Yes.  Olympus DSS Player Pro R5 does have thin client support.  At this time Olympus supports thin clients for Citrix and Terminal Service (RDP). Note: This is not to be confused with a thick or fat client. Definition: a computer heavily dependent on a server’s applications.  Generally the thin client does as little processing as possible and relies on accessing the…