Question: How do I remove unwanted settings for an R4 configuration that uninstall did not clear?Answer: Go into the registry and delete the following:delete HKLMSOFTWAREOlympusDSSPlayerPro delete HKLMSOFTWAREOlympusDSSDecoder delete HKLMSOFTWAREOlympusDeviceDetector delete HKCUSOFTWAREOlympusDSSPlayerPro delete HKCUSOFTWAREOlympusOlympus DSSPlayerPro delete HKCUSOFTWAREOlympusDSSPlayer delete HKCUSOFTWAREOlympusDeviceDetectorIMPORTANT: Working in the registry can be very dangerous if you don’t know what you’re doing, therefore; please…Details
Olympus does offer a Site License and a License Manager, however; the License Manager will only work with DSS Player Pro R5 licenses.If the customer purchases DSS Pro R5 licenses, they can use the License Manager. The DSS Player Pro R5 software will support the DS-2400. I would recommend upgrading your customer to DS-3400, which…Details
Question: Can I purchase a license for the Remote Device Manager that allows unlimited configurations? Yes, you can purchase an unlimited license. The license for 10 configurations and under is Free, but if you need more than 10 configurations (devices), you will need to purchase a enterprise license. With the enterprise license, you will also…Details
No, The Voice Command feature on a Philips 9600 Digital Pocket Memo will only allow you to verbally insert Keywords onto the recorder.
Verification Source: Philips Product Manager
Question: Can I send audio files using multiple email accounts?
Yes, with the DSS Player Pro R5.0.8, you can create and use multiple email accounts for sending dictations within the DSS Player Pro Dictation Module.
Verification Source: In-house testing
Yes, the Olympus DS2500 Digital Voice Recorder was initial designed to recorder in the DS Pro (.DS2) format, however; many users expressed interest in recording in the Classic DSS format. Olympus responded by producing a special firmware (V1.0.0) that allows users to change the recording format. This firmware update will allow users to revert back…Details
Question: Can I record directly into the Philips SpeechExec Dictate v5 software?No, you cannot dictate into the Philips SpeechExec Dictate v5.0 b422 software. It is only a Digital Pocket Memo download/configuration application. It has a built-in player but not a recorder.This feature is only available in the Philips SpeecExec PRO software.Verification Source: Jackie Warren, Philips…Details
Can mobile users (using the Philips Dictation Recorder App V2.1.2) use the HTTP Server feature to access their dictations from a PC? If so, what Port, Username & Password information do they use?
Yes, mobile users using the Philips Dictation Recorder App V2.1.2 have the option to use the HTTP feature found in the recorder application to access their recordings on a computer. In order for it to work, the iPhone must be using WiFi connection as the computer accessing the files. The Port, Username and Password are…Details
Can I set my Olympus Dictation Management System (ODMS) Release 6 software to encrypt documents along with the voice files?
Yes, the ODMS R6 software can be configured to automatically encrypt the documents along with the voice files for secure transmission via email or FTP. The instructions below will walk you through the process. Illustrated screen shots have been included for your convenience. Transcription Module1. Under the Dictation Tree on the left, select the [Email…Details
Question: Can I record from another audio device? Yes, using a connecting cord you can record sound played back from another device. Make sure that the recorder has stopped. Connect the recorder to the earphone jack on the other device with a connecting cord. For recording monaural sound, use the optional connecting cord, KA232 and,…Details