There are a few reasons that your files will go to the Local Folder rather than the Finished Dictations folder you created within the SpeechExec Enterprise Manager. Follow the suggested resolutions below.
Resolution #1: Verify Network Connection
In order for audio files to transmit to a networked folder, you’ll need to make sure that the computer you’re working on has a valid network connection. You will know that your folder is properly networked by the color. Green indicates that you have a valid network connection.
If the folder is Red, your network connection has been lost. Contact your network administration
If the folder is green but the files are still downloading to Local Work, go to resolution #2.
Resolution #2: Verify Desktop Experience is enabled
You must have Desktop Experience enabled on the Server that is hosting the SpeechExec Enterprise Manager and the directory containing your Active & Archived dictation.
CLICK HERE for instructions on activating Desktop Experience.
If Desktop Experience is enabled but the files are still downloading to Local Work, go to resolution #3.
Resolution #3: Verify EOL
Make sure that your authors are pressing the End-of-Letter button on the Philips Digital Pocket Memo when they are done dictating their audio file. Pressing EOL ensures that the audio file is in a Transcription Pending state which should direct the audio file to the proper folder when downloading.
The EOL button is located just above the Slide Switch or Record button.
If EOL has been pressed yet the files are still downloading to Local Work, go to resolution #4.
Resolution #4: Verify Flexnet Service
Make sure the Philips Service (Flexnet) is running and set to manual. This can be set through the Control Panel > Services.
If the suggested 4 resolutions do not work, contact your Philips SpeechExec Enterprise Support Rep.
Verification Source: In-house testing using Philips SpeechExec Enterprise v4.1 on a computer running Server 2008 R2
Test Date: 8.2.12