Transferring Dictation Hub Licenses I need to transfer my Philips Dictation Hub account to another person, so that they can use the smartphone app. Is this possible? Environment iPhone and iOS devices Android smartphones and devices Blackberry smartphones Philips Dictation Recorder App Summary In short, this is not possible. You cannot take a license…
Emailing Dictations With Yahoo I cannot send DSS or DS2 audio files to my transcriptionist over email. Environment Yahoo Mail Olympus Dictation Management System (ODMS) – Dictation Module Philips SpeechExec Pro Dictate Summary If you attempt to send DSS/DS2 files as attachments through Yahoo Mail, or if you use the email functionality of either…
Hands-Free Recording With Olympus If you have an Olympus® dictation workflow, or have been thinking about purchasing Olympus products, this article is for you. Today, we’re going to talk about the hands-free capabilities of the current Olympus professional dictation solution. Simply put, hands-free means that with just a docking station, a foot pedal, and a…
Benefits of the CES Productivity Package Certified eSupport (CES) offers a number of technical support and service packages, covering everything from quick installations to new user setup and training. We focus on dictation, transcription, and speech recognition solutions for organizations of any size. In this article, we’re going to show you just how much…
A Standard Dragon Installation Installing the Dragon speech-to-text application is a multi-part process. It’s possible to make an incorrect selection, forget a step, or encounter some unexpected challenges during installation. We’ve got you covered. In this article, we’re going to talk about what you can expect when you call on Certified eSupport (CES) to install Dragon speech recognition…
What Does SpeechControl Do? Philips® SpeechControl, also known as the Philips Device Control Center (PDCC), is a free application that enables you to program your SpeechMike for use with Philips’ SpeechExec software—as well as customize your buttons for Dragon® speech recognition. Please note that we are taking screenshots from SpeechControl for Windows®, not SpeechControl…
What’s in the Dragon Medical 2.3 Patch? Up until late June of 2016, Dragon® Medical Practice Edition 2 was not supported on Windows® 10—meaning that Nuance® would not resolve problems in that environment. Despite that, most healthcare professionals haven’t had serious issues related to that operating system. With the release of Patch 2.3, though, Dragon…
Dragon Medical Word Properties You may already know about using spoken and written forms to customize how your words display. But there’s another method for manipulating how Dragon® Medical Practice Edition 2 transcribes your words. In Dragon Medical, each vocabulary word has word properties. Using these properties allows you to configure words to appear…
Using the DS-5500 in Windows 10 The Olympus® Dictation Module software does not recognize my DS-5500 recorder. Environment Windows® 10 ODMS R6.4 Patch0009 Olympus DS-5500 Resolution The DS-5500 won’t work with this version of ODMS on Windows 10 without the latest firmware upgrade, v2.01. You’re going to need to update the firmware on…
Getting a SpeechLive Error I get the error message “Unable to complete upload” when I send dictations to SpeechLive using my Philips® Dictation smartphone app. Environment iPhone® Philips Dictation Recorder App v3.8 Summary After upgrading to version 3.8 of the Philips Dictation Recorder app (for iPhone only), users may get an error when trying to…