Allowing Access to Your SpeechMike on Windows 10
With the release of Windows 10 version 1809, there is a new setting that may effect the performance of your Philips SpeechMike. Under “Privacy Settings” for “Microphone” you can find the new setting “Allow Access to the Microphone on this Device.”
After a Windows update you may find “Microphone Access for this device” is set to OFF. When this is off, your SpeechMike does not record and you may be presented with the message below: “Problems occurred opening the audio device. Please make sure that the default audio device is not used by other applications.”
How to allow microphone access:
Once you have opened the microphone window, you will see that access for the microphone is turned off, as shown below:
Click Change. Turn microphone access ON.
Once access for the microphone is turned on, your SpeechMike should record as normal. If you have any questions, issues, or requests on the operation or deployment of this fix, please contact your friendly neighborhood CES Professional!
Have you received this error with your @speech_com SpeechMike: "Problems occurred opening the audio device. Please make sure that the default audio device is not used by other applications." Follow the link for a fix or contact your friendly CES agent!https://t.co/HOsmeN6LoM
— Call Certified eSupport for Help With Dragon (@cert_e_support) March 8, 2019