End of Support for Olympus Dictation Management System R6
As of March 31st, 2019, Olympus Dictation Management System (ODMS) Release 6, will no longer be supported. Although end users will be able to continue to use their older software, Olympus and CES will:
- Cease updates or patches to resolve compatibility issues or bugs
- No longer exchange single licenses for volume licenses
- All technical support** will end 90 days after EOL date
Therefore we recommend that users take the opportunity to upgrade to the new version ODMS Release 7. If you have any questions or issues, please contact your friendly neighborhood CES Professional!
**All support will end 90 days after EOL date, March 31st, 2019. But, for now, we will support you as much as possible with ODMS R6, for all known issues only. However, if the issue cannot be resolved we will not escalate it and can only suggest that the customer move to ODMS R7.
NOTICE: As of 31st March, 2019, @OlympusAudio Olympus Dictation Management System (ODMS) Release 6, will no longer be supported. If you have any questions, please contact your friendly neighborhood CES Professional!https://t.co/ykDSGPnuqF pic.twitter.com/m1L9OrxGyb
— Call Certified eSupport for Help With Dragon (@cert_e_support) March 14, 2019